Vila familiar nos Lagos Italianos

Thank you so much for your review. Apologies about the recycling system - I appreciate it is hard to get to grips with when you're only staying for such a short time. I am so pleased you enjoyed the well equipped kitchen and views!

Many thanks for your review. I am pleased you loved the house and it met expectations. I'm sorry that you did not find our emails to you to be helpful. We will take the feedback on board.

Thank you so much for taking the time to leave a review. I'm so pleased you enjoyed your stay so much. We hope to have the pleasure of welcoming you back again in the future.

Thank you for taking the time to leave a review but we were obviously disappointed to receive a 1 star review especially since your email to us at the end of your stay stated that 'We enjoyed our stay' and that you 'had a good time with hiking, sightseeing and so on.' This is a semi detached property and we can't change this. However, I wish you had mentioned people smoking next door as this is actually also rented out and against the rules so we could have spoken to the guests about this. 3 out of 4 of the burners were working on the stove. We offered to fix the final one but you told us that it was not necessary as you actually only needed two burners. Likewise, with the TV, there was background noise which we were happy to fix but as it was showing UK channels you said that you weren't interested in watching it and didn't need it. If these were actually issues for you, we would have preferred you to have told us during your stay and we would very happily have continued to help remedy them.

Thank you for your review.