Pindari no Lago Eucumbene

Thanks Kim We still have a few more things to do to the house but its coming together slowly, but it is nice and warm in winter and being double brick is cool in summer it works well , hope your family enjoyed the stay. Andy & Sue

Dear Lisa, I would like to take the opportunity to address issues identified by you and posted on Stayz on 25th July 2022. We are disappointed you did not enjoy your stay at Pindari. I dispute strongly your claim that all crockery and cutlery had to be washed prior to use. Both our cleaner, and the renters who stayed at Pindari immediately before your stay also dispute this claim. Regarding the issue of open packages of food in fridge and cupboards- this property is not a fully serviced apartment, nor is food provided as part of the service. Basic food items, and items left by renters can be found in the cupboards, and at times are left in the fridge for the next occupant out of curtesy. The nearest shop is 8 kms. away and not always open. The answer is simple- if it doesn’t meet your standards- don’t use it. In regard to appliances not working- we have checked the oven and stove hotplates. All are working correctly. The microwave downstairs was not turned on at the powerpoint, and therefore did not work. We did find that the kettle did trip the safety switch and in fact one of the blinds has been damaged. Thank you for bringing this to our attention and be assured these problems will be rectified in due course. We rely on our renters to bring such issues to our attention, as these issues can be missed in the routine cleaning process. I am not sure what the ‘child high cost” which was reportedly covered in mould and unusable is. We do not provide a child’s high chair in this rental. This house is situated in the snow belt, and is heated by two large wood heaters (upstairs and downstairs), which heat every part of the house if heaters are lit and kept burning. Our cleaners are very thorough and committed, as we are, to providing a pleasant experience for our renters. We have contacted other renters who have stayed with us this season, all of whom indicate there was no issue with the claims made in this review. Once again we are saddened that you found our accommodation lacking, but believe that this property is a well presented and appointed rental property for families and fishermen alike. We wish you better luck with your rental property choices in the future. Regards Andrew and Susan Gillahan Owners -Pindari .