Mayakitana - Casas de Férias Freycinet

Dear Andrew, Thank you for your kind words. We're so glad to hear the property provided a relaxing base for your time in Freycinet. It’s great to know the layout and setting suited you well. We truly appreciate the recommendation and would love to host you again in the future. Warm regards, Verina and the Freycinet Holiday Houses team

Hi Mark, Thank you for this wonderful review, we appreciate you taking the time to share your experience. It was a pleasure hosting you and we do hope to see you back again soon, having another amazing holiday. Kind Regards, Verina and The Freycinet Holiday Houses Team

Hi Sandra, Thank you for this wonderful review, we appreciate you taking the time to share your experience. It was a pleasure hosting you and we do hope to see you back again soon, having another amazing holiday. Kind Regards, Verina and The Freycinet Holiday Houses Team

Hi Kiersten, Thank you for this wonderful review, we appreciate you taking the time to share your experience. We do hope to see you back again soon, having another amazing holiday. Kind Regards, Verina and The Freycinet Holiday Houses Team

Hi Raewyn, We love getting feedback like this. It makes us so happy to help create wonderful memories for our guests visiting this special region of Tassie and we hope to welcome you back again soon. Kind Regards, Verina and The Freycinet Holiday Houses Team

Hi Stephen, We really enjoy hearing from guests who have had a great time while staying at one of our properties, thank you for sharing your experience. It means a lot to us to help create wonderful memories for our visitors to this special region of Tassie and we hope to see you again soon having another amazing holiday. Kind Regards, Verina and The Freycinet Holiday Houses Team.

Hi Jenny, We are so pleased to hear you had a wonderful time while staying at this beautiful property and we appreciate your feedback. We hope to welcome you back again soon. Kind Regards, Verina and The Freycinet Holiday Houses Team.

Hi Andrew, Thank you for taking the time to share your feedback. We understand the check-in timing can sometimes be frustrating. While we do aim for a 2 PM check-in when possible, our standard check-in time is 3 PM due to the logistics of managing over 100 homes across the region. We're glad to hear you enjoyed your stay at Mayakitana and that the house suited your group so well. Warm regards, Verina and the Freycinet Holiday Houses team

Hi Susan, Thank you for this wonderful review, we appreciate you taking the time to share your experience and for your helpful suggestions. We do hope to see you back again soon, having another amazing holiday. Kind Regards, Verina and The Freycinet Holiday Houses Team

Hi Jonathan, It was great to have you with us. We are so glad you have had a lovely time while staying at the property. It would be great to be notified further about what you felt needed attention, as we are not aware of any issues or maintenance needed at this property and we do monitor this very closely. The Freycinet Holiday Houses team thanks you for your review! Please feel free to follow our Face book and Instagram pages - Freycinet Holiday Houses - for our latest updates. We look forward to seeing you again in the future. The Freycinet Holiday Houses Team

Dear Judith, Thank you for your thoughtful feedback. As the property is located within a national park, occasional TV signal interruptions can occur and are noted in our terms and conditions. Unfortunately, this is outside of our control, but we do appreciate your understanding. We also acknowledge your comments regarding the absence of WiFi. While the property is designed to encourage guests to disconnect and enjoy the surrounding natural beauty, we understand how helpful connectivity can be for travel planning. Your point about the digital house manual is a valid one, and we’ll look at ways to improve accessibility for all guests. It’s great to hear you enjoyed your stay overall, and that the home’s cleanliness, space, and location added to your experience. We’d love to welcome you back in the future. Warm regards, Verina and the Freycinet Holiday Houses team

Hi Nick, It is lovely to hear you enjoyed this beautiful home during your recent holiday and we thank you for taking the time to leave a review. It is disappointing to know that not being able to check in early has had a negative impact on your stay, our team strives to help guests create wonderful experiences and we apologise that we could not do this for you. We always try to accommodate our guest’s requests and if we have enough notice, we can usually allow an early check in. However, we cannot always comply if it is sprung on us that you are needing an early check in last minute. We do have many things to consider, and we do need to reach our operations managers who are out double checking properties after our cleaning team, ensuring there is no maintenance needed and that houses are perfect for our guests. Your safety is our priority, which is why we have the processes that we do. Thank you for reporting this near miss incident, we will follow up immediately. All the best, Verina and The Freycinet Holiday Houses Team.

Hi Brendan, Thank you for your feedback, we appreciate you sharing your experience with us. We are disappointed to know you did not enjoy your stay at this lovely property and we have taken note of the maintenance issues you raised to investigate further. Apologies that we were not able to pull off an early check in for you. We always try to accommodate our guest’s requests, however we cannot always comply with an early check without more notice. We do send correspondence requesting the bedding configuration required for each party arriving at our properties. This avoids us having to launder all linen in a property where not all the beds are needed. In saying that, we are always just a phone call away and happy to provide whatever we can to ensure our guests have an enjoyable and comfortable stay, this includes additional bedding when required. We hope these difficulties did not impact on you having a wonderful holiday in this stunning region of Tasmania. All the best, Verina and The Freycinet Holiday Houses Team.

Hi Miriam, Thank you for taking the time to write a review, we really appreciate your feedback. We are so pleased to hear you had an amazing time while staying in this beautiful property recently, enjoying all of its comforts. Thank you so much for your feedback, it helps us understand our guests needs and assists us in making improvements. We look forward to hopefully seeing you again soon! Kind Regards Verina and The Freycinet Holiday Houses Team

Hi Jennifer, We are so pleased to hear you had an amazing time while staying in this beautiful property recently. Thank you for taking the time to write a review, your feedback is important to us. It means a lot to us to help create wonderful memories for the guests that stay with us and visit this very special region. Your comfort and enjoyment is why we are in this industry, we have a very passionate team. We do hope to see you back again in the future, having a wonderful time! Kind Regards Verina & The Freycinet Holiday Houses Team

Hi Claire, Thank you for your review. We are so pleased you have had an amazing time while staying in this beautiful property. We look forward to seeing you back again soon. Kind regards Verina & The Freycinet Holiday Houses Team.

Hi David, It was great to have you stay. We are so glad you have had a lovely time while staying at this beautful property. The Freycinet Holiday Houses team thanks you for your review! Please feel free to follow our Face book and Instagram pages - Freycinet Holiday Houses - for our latest updates. We look forward to seeing you again in the future. The Freycinet Holiday Houses Team

Hi Andrew, It was great to have you stay. We are so glad you have had a lovely time while staying at this beautful property. The Freycinet Holiday Houses team thanks you for your review! Please feel free to follow our Face book and Instagram pages - Freycinet Holiday Houses - for our latest updates. We look forward to seeing you again in the future. The Freycinet Holiday Houses Team

Hi Shiloh, Thank you for taking the time to leave a review. It was a pleasure hosting you, and we hope we have the opportunity to welcome you back again soon. Kind Regards, Wynonna & The Freycinet Holiday Houses Team