Mid Century Hipster

Thank you for the kind review! Happy to have you back anytime!

Suzanne’s stay was the perfect storm of if something could go wrong it did with AC and remote. I think past reviews and ratings identify that this is not a typical stay at this is any of our rentals. We unfortunately can’t control an AC timing issue and all was working prior to check in and no issues reported by prior guests. When advised of the AC issue we brought over a portable AC unit. Again it was working fine and cooling and then there was an issue with a smell coming from unit which we’ve never had before. We brought over a window unit as soon as possible to address the smell There is no excuse for the fire pit area which has been addressed. We have a weekly lawn service and it’s not unusual for grass to be patchy, brown and sparse during dry periods and get greener once the rain starts. We allow pets and some larger animals may be rougher on the back yard than others but we know a lot of guests travel with their pets or have extended stays and need a fenced in yard. We strive to anticipate and address any issues as needed and fell short We did provide a discount to the guest and would have much preferred the AC unit to have worked as expected for unanticipated breakdowns which we can’t control.

Shannon was a great guest and we would welcome her back anytime!!