Relaxed Coastal Retreat

Hi Tracey,Thank you for your review. We are glad you enjoyed your stay and had a wonderful time. We look forward to hosting you in the future. Regards, McGrath

Hi Robyn, Thank you for taking the time to share your feedback. We’re sorry to hear that your first impression of the property, particularly the exterior and yard presentation, did not meet expectations. We’re pleased to hear that the kitchen was well equipped, the beds were comfortable, and that the fully fenced yard worked well for your dogs. Regarding communication, guests are required to complete a guest registration prior to their stay. If this is not completed, automated reminders are sent to ensure all required information is received before arrival. That said, we appreciate your feedback and will continue to review our communication to ensure it remains clear and streamlined. All the best, McGrath

Hi Scott, Thank you for taking the time to write this review. We were unaware of this door not being able to lock. We are actioning this right away. Yes, McGrath do ask guests to do an online registration to ensure our office has the correct identity of the booking guest for the safety and security of all our properties. Yes, we do require a bond which is refundable after you vacate if no damage accrues. As per our Terms and Conditions. It was a pleasure to host you. We look forward to hosting you in the future. Regards McGrath Mollymook