Booked this accomadation for a 2 night stay with friends and family as it looked like a great place to have kids and keep them entertained. When we got there we found there was dog poo in four places on the lawn so the kids couldn't play outside, also there was nothing to clean it up with.
The house was covered in dog hair. There was large clumps of dog hair everywhere. All the beddings were covered especially the upstairs master bedroom and there was paw prints in the floor. We rang the property manager about these and also because we had no running water and got no aswer but a text to say she was in a low coverage area and she was sorry. We found the water switch ourselves after a an hour of searching as there was no instructions except to call the property manager if there was no water or power. A few hours later we texted the property manager again about the state of the sheets and couches, but got no reply, so we decided to vacuum the place but the vacuum was broken and so had to improvise and mop the hair up. We sent the manager a pic of the mop covered in hair. There was also no spare duvet covers in the house as the ones on the beds could not be used, as they looked unwashed. We had to clean the BBQ as it had not been cleaned from the previous use. We did not hear from the manager for another 36 hours, that was when we requested she come view the property before we checked out as the property was now cleaner than when we arrived but she was too busy. Finally we got to talk to the manger about the property and she insisted that she was present when the house was being cleaned and that she did not reply to our text 'as there was nothing she could do'. We said that the property does not allow pets so how was it covered in pet hair especially because one of our kids is asthmatic, she replied 'every owner in Omaha has a pet and will always allow their pet on their property and that it was the owners dog that was there before'. We asked her if the duvet covers had been washed after the owners left and she said yes, but how was there dog hair on there still? We got no reply. When we highlighted to her that everything we have discussed with her would be in our review of the house to which she said she 'would reply to that'. We did get our cleaning fee refunded.
So if you want an unuseable lawn, to be covered in flee bites and pet hair this is the house for you. House requires a deep clean. Don't rely on the property manager to be of any help.