Pet-Friendly Baker City Escape w/ Private Yard!

Owner’s Response: “Hi Connie, we were surprised to read your review, as we are accustomed to providing 5-star experiences, and would like to clarify the following details. We sincerely apologize for the hot water and dishwasher issues during your stay, however, we fixed the issues right away, so that you could rest easy and enjoy your stay. We’re happy to share that our most recent guests reported no issues. We truly go above and beyond for our guests and are confident that future guests will have a wonderful stay!”

Emily, thank you for your feedback and for highlighting both the positives and the areas where we fell short during your stay at our cottage. We're glad you appreciated the updates we've made to the property, and we're committed to ensuring that all our guests have a comfortable and enjoyable experience.We sincerely apologize for the inconvenience caused by pet hair and cleanliness issues you encountered. It is our policy to maintain a high standard of cleanliness, and clearly, we did not meet this standard in your case.Following your feedback, we've addressed this with our cleaning team, who have not only revisited and deep cleaned the property but will also be providing photographic evidence of their work going forward to ensure every corner is thoroughly cleaned and inspected before guest arrival.The size of the cottage and the hot water issue you mentioned are concerns we take seriously. We've updated our website to clearly communicate the size of the cottage, ensuring future guests have accurate expectations before their arrival. As for the hot water, we are actively investigating the issue with the water heater and are considering the installation of a tankless water heater to provide a more reliable hot water supply for our guests.Your comfort and satisfaction are paramount to us, and we are taking immediate steps to address the concerns you've raised. Cleanliness and adequate amenities are indeed paramount, and we are committed to making the necessary improvements to meet and exceed our guests' expectations.We truly value your input, as it helps us improve and ensure a better experience for all our guests. We hope to have the opportunity to host you again in the future, under more pleasant and comfortable circumstances.Thank you for choosing our cottage, and we apologize once again for any inconvenience during your stay.