2 Bdrm Modern House Mins From Beach & Casino HB1

We have had this unit for over 4 years and have hosted hundreds of guests. We have never had complaints like this prior. This guest was just horrible and impossible to please complaining about every little thing. We went way above and beyond to assist the guest and even called out (and paid) an a/c technician to come and inspect the a/c. the technician himself didn't understand what the guest was complaining about and neither did we. We sent over our cleaning service and also personally came out there ourselves to inspect the "smell" they were complaining about. Again, there wasn't any smell. We did not smell it and our cleaning service did not smell anything either. Regardless we offered a complimentary cleaning and re-cleaned the unit for them. Still wasn't good enough. There is tons of free parking at the property and we have never had an issue with this as well. This is just one of those bad apple guests. Luckily most of our guests are great but this one unfortunately was just terrible.