Lake View Villa - Queenstown Holiday Villa

Thank you, Nagma. We’re delighted to hear you had such an excellent holiday and that the property’s stunning lake and mountain views made your stay even more special. The convenient location between Queenstown and Frankton is certainly a great bonus for exploring the area. We appreciate your kind words about the home’s cleanliness and amenities and would love to welcome you back in the future. Reputation & Resolutions Coordinators, Bachcare.

Thank you for your review. We're pleased to hear you enjoyed your stay and appreciate you choosing Bachcare for your holiday. We always welcome guest feedback, so if there is anything we can do to make future stays even better, we'd love to hear from you. Thank you again for staying with us. We hope to welcome you back for another getaway in the future. Bachcare Reputations & Resolutions Team

Kia ora, Thank you for your review. We're glad you enjoyed the views and found the space warm and comfortable for your group. It’s great to hear the setup worked well for the teens too. We’d love to welcome you back again. Reputation & Resolutions Coordinators.

Thank you for taking the time to leave a review. We're delighted to hear you enjoyed your stay and appreciate you choosing Bachcare for your holiday. Guest feedback is always valued, and if there is anything we can do to make future stays even better, we'd love to hear from you. Thank you again for staying with us. We hope to welcome you back for another relaxing getaway in the future. Bachcare Reputations & Resolutions Team

Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear you loved the view—it’s one of our favorite features too! We’d be happy to welcome you back anytime for another stay with those beautiful sights. Thanks again for choosing us!

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you enjoyed your stay with us and we hope to have the pleasure of hosting you again in the future. Thanks again for choosing to stay with us!

Thank you for your review Jennifer. We're sorry to hear that aspects of your stay did not meet expectations and appreciate you taking the time to share your feedback. We sincerely apologise for the musty smell and cleanliness concerns you experienced. Our local manager has since replaced the dishcloths and attended to the curtains to address the mould and odour. We’ve also checked the dishwasher and made adjustments to ensure it is functioning properly. Your note regarding the listing description has been reviewed, and we’ve corrected the reference to two bathrooms to avoid any future confusion. We’re glad to hear you enjoyed the location near the lake and thank you again for your helpful comments. Reputation & Resolutions Coordinators

Thank you for your detailed feedback. We’re sorry to hear the space didn’t meet your expectations and appreciate you pointing out areas where the listing could be clearer. Most two-bedroom properties do tend to be compact, and we aim to provide accurate descriptions to help guests make informed choices. Regarding the walkway, it services this property and neighbouring apartments, leading to the carpark where guest parking is provided. We’ll review the listing and make adjustments where needed. Thank you again for sharing your thoughts. Reputation & Resolutions Coordinators.

Thank you for sharing your feedback, Martin! We're thrilled to hear you had a great stay. We hope to welcome you back whenever you're in the area. Reputation & Resolutions Coordinators, Bachcare

Wow, thank you for the 5 stars! We’re so happy to hear you had a fantastic experience. Your feedback means the world to us, and we can’t wait to welcome you back for another great stay