Canyon Lake Hideaway w/ Fire Pit & Yard!

Hi Jamie, thank you for taking the time to review. We want all of our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our properties seriously. We’ve passed your feedback on to the homeowner who has addressed their local cleaning and management service to set expectations and meet our high-quality standards. We truly appreciate your feedback as it helps us improve the experience for future guests. Thank you

Hi Chris, we take guest feedback seriously and have shared your comments with the homeowner, who would like to provide the following response: -As the owner, I spoke briefly with the guest when they reached out directly. We have a service that cleans and maintains the spa weekly, notifying us of any necessary repairs, though the heating issue had not been reported at that time. The spa has since been repaired, and recent guests have enjoyed it without any issues. -Minor repairs, including the towel hanger and other maintenance items, have been completed to ensure everything is in top condition. We prioritize property upkeep to meet guest expectations and enhance the overall experience. -While a discount was not extended, we believe the home provides great value, not only due to the hot tub but also through the overall comfort and amenities we offer. Our goal is to ensure all our guests have a pleasant and enjoyable stay. -As for the bedding setup, it has been in place for over a year and has consistently provided a comfortable and functional arrangement. It offers the same number of beds and is designed with both ease and safety in mind. We always encourage guests to review the listing details thoroughly to ensure their expectations are met. -Evolve is a management company, and our teams are always available to answer any questions or concerns. We are available 24/7, but we encourage guests to contact their local guest contact for any on-the-ground inquiries. They are familiar with the property and can address issues more efficiently. We are committed to providing an exceptional experience for all our guests and take pride in welcoming many more, as reflected by our numerous 5-star reviews.