6BR/6BA Pelican's Nest: Oceanfront Home With Pool, Tiki Bar, and 150' Boat Dockage

Thanks for your positive feedback! We're delighted you enjoyed the location and amenities.

Thank you for your review! We appreciate that you would entrust your vacation experience to us, and it is our pleasure to have accommodated your stay. We'll look forward to your return visit. Safe travels!

Thank you for your review, Lisa! We appreciate your feedback and look forward to your return visit!

We are very sorry to read that you did not enjoy your stay; however, in your message to us just minutes before departing after your 7-night visit, you said that you encountered a single bug, so we are unsure why you would claim now that you found bugs in every bed. Although we received your reports of a couple of problems the morning after your arrival, you said the razors were found in a drawer in your direct message to us. While we realize it is not acceptable for our staff to have missed these items, they weren't left haphazardly on the floor, and we offered to return to the home to address all your concerns, to which you declined. While we are sorry that cleaning extended shortly past the check-in time of 4 p.m., we made every effort to ensure that the home would be ready for your arrival, including calling on more of our staff for additional assistance before your arrival.

Thank you so much for sharing your experience with us, Marcia. We sincerely apologize for the problems you encountered. Concerning the ice maker, the issue has been resolved. Unfortunately, the Jacuzzi was removed shortly before your stay, so we've removed any mention of this feature from the property listing. We're appreciative that you otherwise enjoyed your stay, despite the trouble, and we hope to have the opportunity to accommodate your visit again in the future.