Breathtaking lake and mountain view 2 bdrm condo

Dear John, I am sorry to hear your experience was not 10/10, specially because you are an awesome guest, not only regarding being respectful and responsible with the property but also you temporarily fixed the toilet yourself, instead of asking for immediate attention. Self check in is, as advertised and sent in the message from 4 pm, and the lock code is set up separately for each visitor from that time. Cleaning is usually done 1-2 hours earlier and early check in can be agreed upfront for free. I try to be available online for check in, and I was several minutes before, but can not provide availability 24/7. Regarding smoking on the balcony that rule was introduced by condo management recently, and I have added that message on different sites where I advertize, but somehow on Vrbo it is not visible. Sorry for the inconvenience. I am checking it. Anyway, though monitoring smoke or noise via wireless sensors is legal, we do not use them. There is absolutely no any camera in the condo. (The person who regularly complain about smoke lives on lower floor, and I do not really understand how possibly can be affected). I hope to host you again, when all noted would be as expected.