Sand - Relaxed Coastal Vibes, Bay Views, Dog Friendly

Hi Kate, Thank you for your feedback. I’m sorry to hear that the property was not suitable for your needs. The access to the apartment via stairs is clearly stated in the listing description prior to booking so guests can assess suitability before confirming their stay. As you mentioned, you chose not to check in or stay at the property. I did try to work with you to resolve the situation fairly once you raised your concerns, however I did not receive a response within the required timeframe to progress this further. We regularly maintain the property and take safety seriously, and we appreciate feedback that helps future guests determine whether a property is the right fit for them. Kind regards, Katya Lazy Days on Shaws Bay

Thank you so much for your kind words about the cleanliness and the outlook—we’re so glad you enjoyed those aspects of your stay. I’m truly sorry the stairs were a surprise and posed a challenge for you. We always want our guests to feel comfortable and well-informed, so I’ll make sure the listing more clearly highlights the stair access moving forward. It was a pleasure hosting you, and I appreciate your thoughtful feedback—it helps us improve for future guests. Wishing you both all the best!

Thank you so much for your lovely review! We're so glad you enjoyed the style and comfort of the space, and that it made a great base for exploring beautiful Ballina. It was a pleasure hosting you, and we’d love to welcome you back anytime! Warm regards, Katya & the Lazy Days team 🌿🌊

Thank you so much for your lovely review! 🌅 We're so glad you enjoyed the peaceful setting, the views, and the thoughtful touches throughout your stay. It was a pleasure hosting you, and we’d love to welcome you back anytime to Lazy Days on Shaws Bay. Warmest regards, Katya

Thank you for your understanding and kind words despite the unexpected weather. We're so sorry your plans were disrupted by the cyclone — definitely not the experience anyone hopes for on holiday! We're glad to hear you were happy with the accommodation itself, and we truly hope to welcome you back in calmer conditions for the relaxing coastal escape you originally planned. Warm regards Katya @ Lazy Days on Shaws Bay🌤️🌊

Thank you so much Lorraine for your lovely review. I am so pleased you and your fur baby had a lovely time staying with us in Sea Spray @ Lazy Days on Shaws Bay. It was so lovely to meet you and I am really pleased you enjoyed the tranquility of the unit and the ammenities. I hope to see you again sometime soon. Warm regards Katya 🌸

Dear Lynne, Thank you for choosing to stay with us again and for taking the time to write your wonderful review! We're thrilled to hear you enjoyed the comfort of the bed, the quality of the bed linen and the amenities in the kitchen, including the Nespresso machine. We appreciate your feedback regarding the stairs and parking; your insights help us improve the experience for all guests. We hope to welcome you and your dog back soon! Warm regards Katya Sea Spray @ Lazy Days on Shaws Bay

Thank you so much for your kind words and for taking the time to share your experience. We're so glad you found the property clean, comfortable, and well looked after — and it was lovely to host you both. We also really appreciate your honest feedback. We understand the stairs can be a challenge for some, and we’re always happy to help with luggage or offer suggestions for our more accessible apartments if needed. Thank you again for staying with us, and we hope to welcome you back for a future visit that’s even more comfortable. Warm regards, Katya & the Lazy Days team 🌿

Thank you for your wonderful review Suzy! I am glad you enjoyed the little oasis of calm and your dog enjoyed the near by beaches. I would love to have you back for winter escape. Your welcome back anytime.

Good Afternoon Michael, It was lovely to have you and your wife stay with us. Your feedback is extremely valuable as I endeavour to make each apartment as homely and comfortable as possible for our guests. The unit has now been upgraded with fresh new bed linen and pillows. In addition we now have reverse cycle air conditioning. I would recommend you both to any host as you were very respectful, clean and tidy. Warm regards Katya

Thank you so much Sandra, You and your husband were a complete joy to meet, so lovely to meet and wonderful guests. I wish you well on your travels and all the best. You are welcome back anytime. Kindest regards Katya 🌸❤️

Thank you so much for the 5 stars! ⭐⭐⭐⭐⭐ We’re so glad you enjoyed your stay and hope to welcome you back again soon! Warmly, Katya Lazy Days on Shaws Bay 🌊🧡

Thank you so much for the 5 stars! ⭐⭐⭐⭐⭐ We’re so glad you enjoyed your stay and hope to welcome you back again soon! Warmly, Katya & the Lazy Days team 🌊🧡