By the Bay Batehaven: King, Queen, 2 x Singles

Thank you so much for your kind words and for choosing to stay with us! We're delighted to hear that you found our property to be one of the best places you've stayed and that it provided everything you needed for a family getaway. We take great pride in maintaining a clean and well-catered environment, and we appreciate your feedback regarding the pool. We'd like to clarify that the pool and common areas of the property are maintained by strata management, and they have a regular cleaning schedule in place. We apologise if it wasn't up to your expectations during your visit. We'll certainly pass on your feedback to ensure it receives the necessary attention. Thank you for your valuable input, and we hope to have the opportunity to welcome you back in the future, aiming for that perfect 10/10 experience!

Thank you for sharing your experience at By the Bay Batehaven, Di! We're delighted to know that our property's location, just a stone's throw away from the beach and a variety of conveniences, added to the comfort of your stay. Providing everything guests might need is always our goal. We appreciate your kind words and hope to welcome you back soon for another delightful stay. Kind regards, Madeleine By the Bay Batehaven

Thank you so much for your lovely words Sabine — they genuinely mean a lot. We’re really glad you enjoyed the apartment and felt at home during your stay. It’s always rewarding to hear that the care we put into the space comes through, and your recommendation is truly appreciated. We’d love to welcome you back again whenever you’re next visiting the areas. Kind regards, Madeleine