Villa footsteps from the eternal city in a quaint countryside with all amenities

We are pleased you had a wonderful stay and it was very nice speaking with you. Please come again.

We are sadened to hear that you were not pleased with your stay and will address some of the points you mentioned. This residence is pedestrian only, and although accessible with a vehicle, it is frowned upon by residents as children, animals and people walk freely not having to worry about cars racing by. The parking lot is maintained by the condo board and unfortunately out of our hands regarding decor. The villa was cleaned a couple of days before the arrival, and we have never encountered cleaniness issues, however, we did offer to send the cleaning staff that day to reassure the state ofvthe hom, but you told us hat it was not needed.Regarding the refrigerator, it is brand new. It is smaller than the larger refrigerator, not accessibile to guests, because since our guests stay a maximum of 2 weeks , the cleanup is easier for a small refigerator.The decoder and the shower were verified by the maintenance man and they work correctly. We did have an issue with the air condition, but it was doubled checked also and functions. In addition, regarding the outdoors, the villa is in the countryside, we cannot control the wildlife for example the birds. The irrigation system can temporarily halted if needed and this was offered as well however I was told it was not needed. Our commmunication was transparent and wecwere available 24 hours. Many concerns were addressed but we were told all was okay. I hope I was able to address all your concerns and safe travels.

Grazie per il commento e per averci scelto... Spero di avere l'oportunita' per ospitarvi ancora ..

We appreciate our guests reviews because we do believe that any feedback will help us improve a guest's experience. From your rating, we assume you were not satisfied with your stay. Please respond with your opinion so we can understand better your concerns.