Chagrin Falls Home ~ 2 Mi to Town!

From the owner: "It was a pleasure hosting you Marty. I'm glad you enjoyed our home away from home."

From the owner: "Than you, Cara. It was a pleasure having you as a guest."

From the owner: "I'm happy that you enjoyed your stay with us. That is always what we are hoping to achieve with all of our guests. Thank you for the great review."

From the owner: "So happy that you enjoyed your stay and we hope that you will choose to stay with us again the next time you visit Chagrin Falls."

From the owner: "We appreciate your suggestions and thank you for the great review"

Hi Seth, we're sorry your stay didn't meet your expectations. We followed up with the homeowner after reading your feedback, and they wanted to clarify the following:- The trash mentioned was from garbage cans stored in the garage, which is separate from the house and located across the driveway, not part of the vacation rental. Raccoons got into it the night before your arrival and it was cleaned up promptly after being discovered. Regarding the claim about bottles in the backyard, it's important to note that the backyard is also not part of the rental property. There were two plastic bottles on a stump behind the garage, left by our tenant's child while playing. The tenant has also removed the bottles. - We personally inspected the couch since your departure and didn't find any crumbs or dirt.- The home including the stairs is regularly checked by a professional pest control company, and they have never found insect eggs before or since your visit. We maintain a preventative service given the rural setting of the property.- There is no mold in the home. The natural wood paneling and plank floors may have an unfamiliar scent, but they are treated and preserved to maintain their quality. The home is professionally cleaned and inspected before every guest's arrival to maintain our high standard of cleanliness.- Evolve sets competitive rates based on a thorough analysis of the property and the surrounding area. We’re sorry to hear you didn’t feel it was a good value.The homeowner works hard to provide a wonderful guest experience and we look forward to this property hosting many satisfied visitors.