Great waterfront oasis in the heart of Prince Edward County wine country

Thank you for sharing your feedback with us, while we are disappointed by your comments we are more disappointed that this is the first we are hearing of these concerns. We would have been able to fix / address almost all of your concerns had you let us know your concerns when you arrived. 1. Wtih regards to the wifi and linens you are correct, we don’t provide either of those. If you were to use the filters within the VRBO system and select that you were looking for places with Wifi and linens provided, our property never would have showed up. We don’t hide the fact that we don’t provide these items and it is clearly outlined in the welcome document we provide. Regardless, if you would have let us know that you needed linens we would have been happy to accommodate. We have had many people from out of province and country stay with us and we have been able to meet their needs by ensuring that linens and towels were available. 2. As for the fans we in fact have 2 available and they are down in the laundry room. Again a simple call, text or email to us would have resolved that. 3. With regards to the wine glasses, you are right we don’t have fancy wine glasses and that is something that we will certainly replace, but we do have some in the cupboards, they are just not matching. 4. As for the spiders, it is a cottage and yes we do have spiders that show up occasionally due to our close proximity to the water. We will absolutely address this issue with our cleaner. 5. As for the beds and someone having spots after sleeping, We are not sure how to respond to that, to suggest bed bugs is not fair. We have mattress covers on all bed and wash all of the mattress covers after every stay and also vacuum all of the mattresses regularly. Two of the mattresses and box springs are actually brand new this year. We have never had anyone bring this concern to us previously and are shocked that we would first hear about it in a review. We have been renting our cottage with pride for over 10 years since 2009. When clients on occasion have questions or concerns we always address them immediately and have usually found a very easy solution.

Thank you for the positive feedback on our place. We do have it professionally cleaned between each guest and will speak to them about refining our process. We are glad to hear that you got a friendly vibe from our place as that is what we are going for. It is also our personal cottage that we use throughout the year. The personal items and kitchen items are family things that have been passed down through the years so there is definitely an eclectic mix.