2/10 - Terrível
sara c.
28 de jun. de 2025
Pontos positivos: Localização
Pontos negativos: Check-in, comunicação e precisão do anúncio
Our stay at the end of June
We rented this cottage to take people that we support with disabilities. I messaged the property owner and let him know who would be coming for check in. There was confusion on number of people checking in. I apologized and paid the difference and offered to pay the difference upon check in. The property owner made the people checking in feel very uncomfortable by asking them multiple times where they are from they stated the town they lived in and then he continues to ask them the same question. Until one of them spoke up and said that they were born in India. The property owner contacted me by my cell that I had given him and proceeded to tell me that he doesn't rent to people with disabilities and wanted to know what was wrong with the individuals I ensured him that nothing would happen to the cottage and that we are fully liable for anything example any damages. The property owner then proceeded to say he would be doing daily check ins and also nightly check ins. Which was extremely weird. He then stated that he would be on property daily as he had some work to do! Excuse me where is the privacy. Had to have a manager from our company to call him. The property owner did proceed to be on property each day until we finally got fed up and called VRBO telling them our concerns. When we rented this property it was advertised with a pool then 2 days later after we paid the pool was taken out of the ad. There is more concerns but this will only let us type so much
sara c.
Hospedou-se por 6 diárias em jun. de 2025
