Cozy Urban Retreat

Thank you for being a great guest.

Thank you so much for the wonderful feedback Kaleb, I’m really glad to hear everything was perfect and that the space had everything you needed for a comfortable stay. It was truly a pleasure hosting you. Regarding the additional charge, our policy requires guests to include the correct number of travellers at the time of reservation, and extra guest fees are customary to ensure the space is properly prepared and maintained for everyone staying. I appreciate your understanding.

Thank you for your feedback. We're glad you chose to stay with us and appreciate you taking the time to share your thoughts. Regarding the table and chairs, we want to clarify that the apartment was accurately advertised without dining furniture. We strive to be transparent in our listings so guests can make informed decisions based on their needs. It’s important to note that this amenity was not included, and we feel it’s a bit unfair to be criticized for something that was never offered. We always welcome constructive feedback and are committed to providing a comfortable and well-represented space. Thank you again for your stay.

It was nice hosting you and thanks for keeping the apartment neat and tidy.

Thank you for your review and for highlighting the comfort of the bed—we’re glad you enjoyed that aspect of your stay. We’d like to clarify a couple of points for future guests. The item provided for hand drying was a clean, designated hand towel, not a rag. We ensure all linens meet our cleanliness and quality standards. We also noticed that the check-in instructions were not followed, which led to some initial confusion. These instructions are provided to help guests settle in smoothly, and we kindly ask that they be reviewed ahead of arrival. As for the essentials, we do provide a thoughtfully stocked space, but we always welcome suggestions on what could enhance the experience further. Thank you again for staying with us.