Premier Host Policy

Premier Host is a free, invite-only programme that recognises owners and managers who consistently deliver great traveller experiences. As soon as you meet the eligibility criteria, you’re automatically added to the programme.

Note: The Premier Host programme isn't available in Brazil, Japan, and Singapore.

You can identify a Premier Host by the badge displayed on their listing. The name of the Premier Host will not be displayed along the Contact host tab.

Eligibility

Effective Date: January 1, 2024

To achieve Premier Host status, all listings in your account must meet the following requirements:

An average review rating of 4.4 or higher (shown in your dashboard)
A booking acceptance rate of 95% or higher
A host-initiated cancellation rate of 1% or lower
Have 3 or more Vrbo reviews
Have at least 5 bookings or 60 booked nights

Premier Host benefits

The benefits of being a Premier Host apply to all properties in your account.

Premier Host status includes the following benefits:

Premier Host badge
Premier Host filter
Automatic increase in search position
Priority support with expedited 24/7 access

Track your progress

The Premier Host scorecard, located on the Performance page, tracks your progress towards achieving Premier Host status. You can also download a report from the scorecard to learn more about your overall performance. Use the report’s filter and sort options to identify areas for improvement.

Quarterly assessments

We review Premier Host accounts every quarter. This ensures that we feature hosts who continually provide exceptional guest experiences. Quarterly assessments take place on February 1, May 1, 1 August, and November 1.

We review performance for the past 365 days and remove accounts that no longer qualify. You’re automatically added back into the programme as soon as your account meets the eligibility criteria.