PET FRIENDLY AMAAAZING LOFT!

Guest: juli (guadalajara)
Date of Stay: 12/02/11 Review Submitted: 12/09/11

ubicada en el mejor lugar...la mejor vista de manzanillo... 10 mins caminando a la playa y a 5 mins en auto hasta la playa con mar más tranquilo. divina la alberca, unos dulces los dueños! súper atentos! harán todo porque pases la mejor estadía :) tiene todo y hasta más :) mis perros estuvieron felices!!! :) 200% RECOMENDADO!!! :D

Recommended for:Sightseeing, pet owners, age 55+, romantic getaway.

Pasajero

Guest: Pasajero (GDL)
Date of Stay: 07/27/11 Review Submitted: 07/27/11

¡Excelente lugar!. Ideal para pasar unas vacaciones alejado del bullicio de la ciudad. La casa tiene una vista espectacular y no le falta nada. La piscina es privada, la cocina muy amplia y está cerca de todo (supermercados, farmacias, playa). Recomiendo este increíble lugar. Lo mejor, es el trato amable y puntual de sus anfitrionas. ¡Volveré!

Recommended for:Adventure seekers, girls getaway, pet owners, age 55+, romantic getaway.

Santiago loft

Guest: MKR (Guadalajara)
Date of Stay: 06/12/10 Review Submitted: 06/21/10

We had a great time here the owners were very hospitable. The place was perfect and had all we needed. The view was incredible! the mother in law Linda was a treat! We would highly recommend this to all of our family and friends.

Recommended for:Adventure seekers, pet owners, age 55+, romantic getaway, families with young children.

Unforgettable experience!

Guest: Jordan & Sarah Holsombeck (Birmingham, AL )
Date of Stay: 05/26/10 Review Submitted: 06/09/10

We happened to come across CSH on a random B&B site, and boy are we lucky to have found it! We went there for our 2nd anniversary & had an AMAZING time. The loft: Beautifully furnished, comfortable, fairly private. Has a breezy, open-air feeling. Lots of natural light. No AC, but it's not needed. The breeze was wonderful- kept us quite cool. Large closet. Clean drinking water dispenser. W&D (BYO detergent). TV w/ many channels (Span. & Eng.). Pool is refreshing after a long day at the beach. Patio is great for romantic dinners. Private garage if you rent a car (we recommend that you do). The place is just awesome! The view: The best part about this place is the view- to get to CSH, you drive up a long, cobble-stone road on a hill overlooking the ocean, so the view is just spectacular. The bed faces a wall completely made of windows, so you wake up and fall asleep to the sights & sounds of the ocean! The patio, pool, and extra large shower all have the same view as well. The area: We loved the Santiago/Manzanillo area. Very beautiful & safe. It seemed like a lot of Mexican families went there for vacation- we only saw a handful of gringos. We recommend you brush up on your Spanish- don't expect everyone to know English. Lots of great beaches and food. The owners: Correspondence/transactions were smooth & prompt. Ayelet was visiting her mom when we arrived, so we had the chance to meet her in person- such a sweet lady! Her mother Linda is great too. They both were very helpful & hospitable to us. Tips: - If you're looking for an extremely secluded, luxurious hideaway where you'll be waited on hand & foot, this isn't what you're looking for. But if you are like us & want a romantic, comfortable place to stay while experiencing a more authentic, adventurous part of Mexico without falling into the "tourist trap", this place is perfect for you! - Roosters crow & dogs bark very early in the a.m. This is just part of life there & really isn't a big deal, but we do suggest that you bring ear plugs, especially if you're a light sleeper. This did NOT take away from our trip in any way, but it's just a tip for potential renters. - It's an absolute MUST that you get Sra. Linda to cook for you- so delicious! At the end of our trip, I cried a bit. We did NOT want to leave this incredible area of Mexico & this wonderful place to relax & create unforgettable memories. Recommended for people seeking adventure & romance and for lovers of nature & culture!

Recommended for:Adventure seekers, romantic getaway.

Amazing views

Guest: Ricardo Valdes (San Antonio, Texas)
Date of Stay: 06/08/08 Review Submitted: 06/06/10

You cannot beat the views and sunsets in this amazing property (almost from any window and from the pool). It definitely has one of the best views as the property is located on the top of a hill. Nicely decorated.

Recommended for:Sightseeing, age 55+, romantic getaway.

Great Accommodations

Guest: BrianneA (Cleveland, OH)
Date of Stay: 05/06/10 Review Submitted: 05/26/10

We thoroughly enjoyed our stay at the Casita in May, 2010. Linda, the owners mother, was a wonderful hostess and cook- we utilized her talents for quite a few meals. The apartment was comfortable and airy, very relaxing and easy to stay in. Manzanillo is a short car ride away and houses all of the conveniences a traveler would need. The highlight of the property is the private pool adjacent to the loft. We loved being able to enjoy a swim at our leisure!

Recommended for:Pet owners, romantic getaway.

Not as advertised

Guest: H. Mac (AZ)
Date of Stay: 03/16/10 Review Submitted: 04/18/10

When my wife and I booked a stay at this facility for 3/16/10 to 4/16/10 the website (and guest comments) mentioned that the pool was private. The pool was not private. It is a very small pool and It was used by two other families, one of which had two small children. The website wants you to forget the "traffic, noise, and neighbors" by renting this condo. Since the route to the parking lot for the other tenants/owners passes between the pool and condo via a long stairway, there was no chance to avoid the neighbors, pedestrian traffic, and the noise. I would be remiss if I failed to mention the two wonderful dogs belonging to the owner. They managed to bark day and night without the display of any concern whatsoever by their owners. All in all, the noise, pedestrian traffic, and barking dogs and what can only be described as a "community pool" caused us to pack up and leave four days early. My wife and I have spent three months in Mexico every winter for the past six years, staying in many different residential facilities. I have to say, we would not return to this one if it was free.

Owner response:We deeply regret that these guests did not enjoy their stay, regardless of the reasons. However we must say that we were quite surprised as they stayed for close to a month and we never received a single message from them that something was not right. We pride ourselves of being responsive hosts and we always respond immediately to any concerns of our guests (as demonstrated by the other reviews). We did learn, afterwards, something new. This was the first time we rented our place through an agent and apparently the agent also had problems with our guests, her clients. This is evidenced by this email we received from the agent (excerpt): "Actually, [renter] has been very rude to me through emails, etc. [Renter] was upset that I gave the deposit to you, the owner, and it was up to your Mom to do the final walk-through before you mailed back the refund. [Renter] accused me of a "shell game" what ever that means. I don't really know whats going on." We were pleased to find they left the apartment in great condition and as such we mailed their full refund the day after we received the mailing address (we did not have any personal information due to the agent involvement). With regards to the content of their complaint, apparently they missed the description of the pool as a "shared pool with one more unit", as described in this website. The "one more unit" is where my 67-year old Mom lives, by herself, who also manages the condo. The other "family" they refer to was my brother (with wife and two children) who stayed for a few days and used the pool a total of 3 days, out of the almost 30 these guests stayed on our unit. Finally, with regards to dogs, there are 2 dogs on the premises, as well as dogs in the neighborhood in general. Dogs do bark, ours as well as neighbors', and our listing is listed as "pet friendly" for the same reason. We recently reached out to these guests to see if we could compensate them somehow and resolve this matter satisfactorily for both of us but we have not heard from them yet. Our pledge is to make our guest's stays with us as memorable and enjoyable as possible so we ask that guests please reach out to us if anything is not meeting or exceeding their expectations to make any and all necessary adjustments. Sincerely, Casitas Santiago Hills

Recommended for:

Guest: Anonymous
Date of Stay: 12/07/09 Review Submitted: 12/07/09

The ocean view from the property was absolutely gorgeous. The sea breeze kept the living quarters temperature very desirable. The ability to bring along my two small Chihuahuas made this trip well worth while. There was plenty of space, sitting areas and a well equipped kitchen. The private swimming pool was also a plus. All in all, we had a great time.

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Guest: Rich & Tanya Cook (Eugene, Oreogn)
Date of Stay: 12/06/09 Review Submitted: 12/06/09

We had the pleasure of visiting the loft for 10 nights in November 2009. We were totally satisfied with out visit. We've been on many Mexico vacations in the past and found the accommodations at the loft the best every. It was new, clean and everything worked well! The view was incredible. And, it had a private pool just for us! The owner's mother and brother's family live on the property and were most helpful. Erantzeri, the brother, stepped up big time when the cable television had a problem, and had the company fix it in no time. He and his family were delightful and so friendly. We even ended up going out to eat with them multiple times. Hermelinda, the owner's mother, was amazing. First, she picked us up at the airport, then she cooked dinner for us most nights (the food was authentic and outstanding), she speaks English every well, and she also graciously insisted we use her car whenever we had a need. I expected to take taxis but Hermelinda insisted otherwise. We really enjoyed her. Manzanillo is less busy than other tourist destinations. It is quiet by comparison to Cancun and Cabo, and had a more authentic Mexican feel. For those wanting to feel Ameicanized there is a Starbucks, Dairy Queen, etc. close by, though most of the area is original Mexico. Finally, the owner, Ayelet, was a pleasure to work with. She provided quick responses to our questions or needs and seemed genuinely concerned about our well being. We didn't get to meet her personally but knowing her family and how she treated us from a business sense I sure she's a great person too. We very much enjoyed our stay, the friendly hospitality, the great accommodations, and the less busy tourism features of Manzanillo. We certainly would encourage you to visit. Rich and Tanya Cook Eugene, Oregon, USA

Recommended for:

Guest: Anonymous
Date of Stay: 02/25/09 Review Submitted: 02/25/09

This condo is absolutely wonderful. My wife and I have traveled the world and have very high expectations for our accommodations. This condo did not disappoint. First of all, the weather in Manzanillo is excellent and consistent and the photos don’t do justice to the breathtaking view. The utopian atmosphere was only part of what was so great; the friendly owners ensured we had everything that we needed to make our stay enjoyable and memorable. We felt very safe, comfortable, and at home. There is no other place in Manzanillo that would have provided a better vacation than this one

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