4/10 Poor
Maria H.
Apr 16, 2024
Liked: Check-in, communication, location
Disliked: Cleanliness, listing accuracy
Dusty Haven
The positive experiences that we had this home were the beautiful view from the living room and the back deck, truly breathtaking. The outside play area is fantastic, our young children loved it. The hot tub was clean and great to use after a day out. The location is hard to beat, close to grandfather mountain and the other local attractions.
We were however very disappointed in the cleanliness of the home. One of our children has a severe dust allergy, therefore when we book rentals cleanliness is really important. We started referring to the home as a dusty heaven, it had amazing views but the home was covered in thick dust. As an example, right after arriving we opened a curtain in the kitchen so we could see the view better. We were smacked in the face with a cloud of dust from the curtain, we then opened the porch door in effort to air the dust out, but a gust of wind kicked up dust that we quickly realized was layered on every surface. We turned around to find our kids playing tic tac toe in the dust on the window sill. The house had clean bathroom vanities, toilets and showers but it was obvious that nothing else had been touched. Even after a cleaning crew was sent back out there was still so much dust that we couldn't use ceiling fans as it kicked up too much dust. I hope the house gets deep cleaned prior to the next renters, it has so much to offer...without the dust!
Maria H.
Stayed 5 nights in Mar 2024
