6/10 Aceptable
Kathy B.
22 ene. 2025
Would not stay there again
Host tried to be helpful but property manager terrible. Problems we had:Inside Lock to inside/outdoor bathroom and shower is brokenGuests shouldn’t have to adjust water heater.Pool and hot tub should have been warm and ready the evening we arrived. Hosts repeatedly asked that we send her pics of controls for pool and hot tub at night. Had to use phone light did not see outdoor lighting for that area.No bath mats. No place to hang towels to dry after bathing. Circular towel rings do not let towels dry enuf for a second use. Really should have been more towels for a family of 14.TVs in bedrooms are too tiny to watch they are more the size of a laptop screen. Wifi didn’t work well upstairs, and actually downstairs either but we could get the den tv wifi working after a bit.Beeping smoke alarm: Notified host that smoke alarm was beeping. Was asked to remove battery and reinstall. Host Advised that property manager would come and check it out and then that the manager stayed for 10 mins but smoke alarm did not beep. I Could not even reach smoke alarm but said I would send a video to host all night as it was beeping. Eventually got chairs and removed smoke alarms and put them on the patio table.. Property mngr is awful. Kept telling host that tub and pool heaters were working when they were not. We never saw the property manager. We were asked to take pictures of the controls when clearly the water was not
Kathy B.
Se hospedó 6 noches en diciembre de 2024