4/10 Poor
Verified traveler
Sep 15, 2020
Liked: Cleanliness, check-in, communication
Disliked: Location
Poor Value
What can I say,i was not expecting 5 star accommodation but this caravan let us down badly.I do not understand how we were expected to put our heads on the pillows which were disgusting and smelt,they were just clumps of some sort of stuffing,stained mattresses so bad you could do dot to dot on them,the gas fire was not working and neither was any of the heaters which annoyed us as it was cold and raining and we had no heating also the seating in the lounge area was badly stained and this also smelt of something,i don't know what,all this resulted in me having to go to Asda and buying 4 new pillows,4 flat sheets to cover the mattresses because they were so stained and an extra large flat sheet to cover the sofa and also a small electric fire as it was so cold,I am so cross that i have had to spend so much money just for a few nights comfort and i think i should be given some money refunded,do you ever check these caravans,do you think people want to lie on them beds and use them dirty pillows,none of them had protecters on them,disgusting,the only good thing was that the van was very clean,shame the rest of it lets it down,you need to think about replacing your bedding and quickly.