We were notified the day before we arrived at the property that if we wanted a sponge, dishwasher soap, kitchen rag, garbage bags we would have to buy a kitchen starter kit for 15 euro! What a sponge doesnt come with the kitchen, now let me say this I dont want to use some dirty bacteria infested sponge but I think that a sponge, dish soap, garbage bags should be considered part of the cost of the place and not an ADD ON! We were happy that the place was available before usual 4 pm check in, BUT we had to wait for the 1 person who was doing all the check ins that day to have time to check us in. there is no key pad its old fashion key and you have to sign a contract that if you lose the key you have to pay a fee, they MUST meet you at the apt to give you the garage door fob, the key, get you to sign, go over whatever while you are tired from a long flight and dont feel like standing around doing this. We had a hot water tank failure but they fixed right away, we had ants they came right away. We had family sharing the apt with us who arrived the next day they were told to pick up the keys at the office, they arrived and office person said she didnt have the keys, lack of communication. We had a dolce gusto coffee machine and absolutely no starter pods, had to buy them, Location is ok, underground parking good, some whatsapp communcation not answered promptly, hairdryer attachment didnt fit the hairdryer, beds ok comfortable, pool was overcrowded, store right in front