4/10 (不満)
karen r.
2025 年 3 月 20 日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Misleading description
Despite double checking with the property management company Houst about the configuration of the property we were still caught out The description is very misleading. There are in fact 2 bedrooms 1 with a standard double bed 1 with a single bed There is an option of another single bed in the loungeThere are no King sized beds This did not work for our party if 2 couples The flat is in lovely area with a 15 min steep uphill walk to Princess St. It’s a 1st floor accessed by a shallow but long Georgian stair case maybe no good if you have mobility issues Generally the flat is very tired looking and could doWith a deep clean and new carpets The WiFi doesn’t work and the shower was leaking into the hallway as the drain was blocked The radiator also had a slow leak which we put a pan under Kitchen was dated but fine but only 3 cups so we couldn’t even have coffee all at the same time The management company was sympathetic but were unable to resolve any of our issues while staying there . As a result the owner has offered us some compensation however we would preferred a clean working property because we feel the property spoilt our stay in Edinburgh. We have stayed the other flats in this very area and even Street and they have been fine. New town and Edinburgh are excellent
karen r.
2025 年 3 月に 2 泊滞在
