Moderno apto de lujo en frente de la playa, 5 minutos del centro historico!

Everything you say is simply to discredit the apartment. Yes, it took us half an hour to deliver the apartment due to a storm in the city that paralyzed vehicle mobility and you could not understand this, despite everyone at the reception telling you that the person was on the way. He called us a thief because he thought we had stolen his money and barely 15 minutes late, you disrespected our staff. The money you say you paid is 57 thousand Colombian pesos, this corresponds to the administration fee that appears in the apartment advertisement and we regret that you did not read this before booking but it is nothing illegal. The apartment is completely functional, we took a video in your presence of how we delivered the apartment, no stained sheets, no bad smells, you are simply defaming our apartment because you had to wait half an hour for delivery. The exterior windows of the apartment are cleaned by the building administration once a year with qualified personnel, it is not something that can be cleaned every day or that depends on us. The washer, dryer and television were found in perfect condition, we regret that you do not know how to use these appliances. Nothing more to say, an unpleasant guest from check-in to check-out, always seeking to defame our department and calling our employees thieves, we simply do not recommend him, he needs to be more humane.