2/10 â Terrible
lilliana p.
25 juill. 2025
Points faibles : ArrivĂ©e, communication et exactitude de lâannonce.
This stay was not very good. When we arrived we struggled to figure out which building it was in. Then we realized we never got a code for the front door, so we called the number on the listing, then found a different phone number on the front door to call. It took us 4 calls to get ahold of someone. Then when we got inside we didnât have a code to get the key to our room, which is when we found out it was a hostel. The listing doesnât state that it is a hostel. If I knew it would not be as much of an issue. We never received any information regarding check in before we got to the property. There wasnât any wifi, even though the listing stated that there was. The tv remote had no batteries. Before the stay, less than 24hrs. prior to the confirmation of the booking, we tried to cancel because we werenât sure if we could actually make the trip, and the host confirmed the booking, THEN messaged us back saying that we couldnât get a refund if we canceled. Finally, the deadbolt lock on the door (IN A HOSTEL) didnât even lock. We didnât stay there for very long before we went and got a hotel instead. When we got there we called VRBO, and they couldnât get ahold of the host either. I have since received no contacting regarding any information about my experience.
lilliana p.
Séjour de 2 nuits en juillet 2025