Pool / Spa
- 100% refund if you cancel at least 30 days before check-in.
- 50% refund (minus the service fee) if you cancel at least 14 days before check-in.
- No refund if you cancel less than 14 days before check-in.
Damage and incidentals
You will be responsible for any damage to the rental property caused by you or your party during your stay.
Max guests: 6 (sleeps up to 6 adults)
Minimum age of primary renter: 25
overhead light in bedroom burned out, lamp burnout,fan in large bathroom ready to be burn out, fan and hair dryer in little bathroom didnt work , rust on hot water heater door needs paint, parking takes forever, lots of maintenance issues!
We checked back and didn't see any communication from you regarding the issues reported. We wished you would have emailed us instead of living with it during your stay and posting it online.
The lights were a simple fix, one bulb was slightly unscrewed so it wasn't making contact. The bedroom light was repaired. Their hair dryer build in GFI breaker was tripped and only needed resetting.
These issues took us 20 minutes to correct. Again, had you contacted us during your stay we would have happily addressed this for you. Our number is on the fridge, all email communication, and the entry door...
The location of this property is great and the pool and beach are very nice. The overall building seemed tired and in need of general maintenance. This particular condo was comfortable but fell a little bit short in a couple of important areas. There were a number of mechanical issues with the condo; garbage disposal did not work, sink hand held sprayer was not attached, and every time the water was turned on in the unit a fog horn type sound was heard throughout. From a cleanliness perspective the balacony was very dirty when we arrived, with cigarette ashes on the table, and the outdoor chairs were pretty much ready to fall apart. Finally, the unit really comes with almost nothing stocked. There was no coffee/coffee filters, no sugar or other basic cooking supplies, there were no beach towels, there was no dish or hand soap, there was only one trash bag and 2 rolls of toilet paper provided (although the owner did provide 4 more rolls when we asked for it), and the largest pot in the unit was a tiny 2 qt pot (we had to go out and buy a pot). There was not 4 matching forks -- all these things made it difficult for a 4-5 day stay in this unit.
The last comment is about the location of this unit in the building. The window from the bedrooms looks out into an enclosed walkway and is very close to the elevator and parking garage (alot of foot traffic). This means you pretty much have to keep the blinds closed in the bedroom all the time.
Overall it is a good price for a 2 person stay with the knowledge that you will either need to bring alot of supplies or buy them when you get there.
Thank you for your feedback. We were not aware of any loud noise when the water was turned on. We have since gone and and turned on the water faucets, but have not been able to repeat the sound. We do know that some work was being done on the west side of the building's water pumps, this may have had something to do with the noise.
The pot that was missing was replaced by our company while you were in the condo, when we delivered extra toilet paper to you. We've replaced the missing forks that a previous guest removed. Regarding toilet paper, soaps, coffee etc., we do provide a startup supply of soaps, detergents, paper towels and toilet paper. We do email you the week of your arrival informing you of this and that if you need more, you would want to purchase some in the area or pack some of your preferred items.
The cleaning issues have been addressed with the cleaning vendor, and they are on their final notice that this cannot happen again. We are looking into the balcony furniture, upon our last inspection it appeared in good condition.
Yeas I’m the guy Who broke his leg while down at the beach even though I had a bad experience at the time of my life staying at the shores of panama with my wife and two kids and my best friend we will return next year but try not to break any legs thank you
We had a great time, everything was set up to make the check in/out process simple. Great condo! Love the pool area! Elevators are a little sketchy but it made it interesting. :)
Gave communication with property manager a 3 star rating only because I had no reason to communicate with them so I never did. Only thing about the condo that I would say needs work is the pull out couch matress is extremely uncomfortable, but overall our experience was excellent! We will be back!
We've upgraded the sleeper sofa mechanism and the mattress. The sleeper sofa mattress is now an upgraded thick replacement.
Condo was okay Complex was awful
The condo was okay, not that clean and the roll out couch was broken (which made sleeping for 4 not 6) the head board in the master is not even attached to the bed .. the bed was pretty comfortable .. the bunk beds state you can only be 115 pounds or under which was another big issue for us .. the kitchen supplies are very outdated .. the view was beautiful and we just dealt with it because we didn’t spend much time in it plus what were we going to do .....The big thing is the complex the elevator and the garage make this not even a place to stay .. the elevator is broken and literally can fall from one floor to another (happened while we were there )the garage is very dangerous. If you stay , stay on the bottom floor .. unless you have no problem walking up flights and flights of steps . The complex does nothing to fix this .. kids were stuck on it and the fire department had to be called .. or you have to wait forever even if you want to take the chance .. driving in the garage can be absolutely draining .. there is not enough room to drive and if you book make sure you have a condo with a reserved spot and no one else parked in it .. the complex will not do anything for you if someone is in your spot .
Hi Kelly, we've replaced the sleeper sofa with a high quality thick mattress, so you won't have anymore issues with the sleeper sofa.
Let us know if someone is parked in the parking space, and we are able to contact the towing company to have the vehicle removed.
Vacations Perfected Inc
About Vacations Perfected Inc
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