2/10 (非常に不満)
Sarah K.
2023 年 10 月 2 日
Behaviour following trip
The stay itself was great and the condition of the apartment and communication was wonderful throughout. I only leave 1 star as after the stay, we recieved a surprisingly rude message from the owner claiming we hadnt cleaned the apartment. It was never indicated to us that we were required to clean however we mopped and swept the floor as well as cleaning the surfaces as that is the polite thing to do after staying despite there being little to no cleaning products. I politely replied that I was sorry that it was not up to her standard but we did in fact clean. The reply to this was surprising as she didnt believe what i said! If i had known i would be accused of this I would have filmed us cleaning! There was no need to be so unkind about something that was not even mentioned as our responsibility. These messages have soured what was otherwise a great trip.
Sarah K.
2023 年 9 月に 4 泊滞在