Television service was terrible, old furniture, comfortable room and great location. Front desk service was very good. Great place to stay, but needs upgrade i.e. modern furniture.
Carl b.
2024 年 7 月に 3 泊滞在
4/10 (不満)
Kimberly B.
2024 年 7 月 7 日
良かった点 : チェックイン、コミュニケーション、ロケーション
気になった点 : 掲載情報の正確さ
Never again
Very outdated furniture and appliances. Doors to the two balanies were very hard to open and close. A/C ran nonstop and was still very hot inside. Very hard to figure out how to work the lights. Smelled like sewage in the mornings. Totally not worth what i paid!!
Kimberly B.
2024 年 7 月に 3 泊滞在
6/10 (普通)
Don B.、Lockport, NY
2022 年 8 月 19 日
良かった点 : チェックイン、コミュニケーション、ロケーション
気になった点 : 掲載情報の正確さ
Late room change
My family booked a room 6 months ago. VRBO called us at 5:15pm the night before arrival to tell us that the room we booked was unavailable due to a prior visitor damaging a door. We tried to contact the resort and VRBO until 11pm that same night with no response. Finally by 11:30 the next day, we were offered a one bedroom instead of the three bedroom we paid for. The damage to the room isn’t VRBO or the resorts fault but the lack of contact on VRBO’s account was not ideal. The Resort manager and staff did their best to accommodate us but a 1 bedroom was tight for us. We were refunded the difference in room rates but still paid VRBO fees even though they did nothing to help us locate another room. It was all the resort staff helping.