I don’t even know where to start. I travel several times a year. High-end accommodations and service is an expectation of mine, and this property and staff FAR-EXCEEDED it. I hosted a business retreat here, and so my need for perfection was pretty high. Being a new property listing without reviews, I had to roll the dice on it, and DAMN: it was INCREDIBLE.
The property: even more breath-taking than the photos can detail. Very clean. Well kept. Gorgeous, high-end finishings. Great AC. Plenty of space for our large group.
The staff: ABSOLUTELY amazing.
Ricardo, the concierge was fabulous with communication and gathering information on all of my requests and inquiries. Personal, private transfers were arranged for each of my gals traveling from all across the country, with ease. Groceries were just as requested. Amazing communication skills.
Alex, the butler, was so sweet and attentive. He made our group of women feel right at home. So approachable and humble. He truly made our experience so amazing. I can’t say enough about him. KILLER COCKTAILS!!!!!!! Effortlessly arranged taxi services and helped manage the home with the other staff, while I was busy hosting a coaching retreat. He was so pivotal in the experience my guests had and I’m so appreciative!
Ivan, our chef, made DELICIOUS FOOD. We hired him for all meals, each day and had dietary restrictions that he graciously attended to each meal. Again, I have high food standards and he did not disappoint! What a great guy!!!!
Katy, our housekeeper kept the home so clean and smelling terrific for the entire stay.
This property and concierge team is impeccable. HIGHLY RECOMMEND, 5 stars. Will happily return in 2020 for another retreat.❤️❤️❤️