Lock box at gate wasn’t where it was supposed to be so had to call and wait to be let in. Instructions listed lock box in middle of first row but was then told it might be in a different row and that sometimes rain washed off writing. Property was outdated and dirty. Called about mold in showers, cobwebs on kitchen cabinet, dirty kitchen sink, very dirty outside porch and furniture, etc, and was told they don’t have time to deep clean between visits. I asked why, especially during Covid, and I was told they have to wash sheets and towels(which were very dingy and threadbare), and don’t have time to deep clean. Mold in showers and cobwebs in kitchen aren’t considered deep cleaning to me. I could overlook the very dusty/nasty baseboards, outside porch, etc., but moldy showers are unacceptable. When went to make coffee, used coffee grounds from renters before us had been left in filter. I called right after we entered house but never had anyone offer to come clean or fix ice maker or remedy any situation. I only got excuse that they don’t have time between renters. As many times as we have rented through VRBO, this is only house I would NOT rent again. We paid more money to rent this house because appeared to be nicer than others we considered so we were very disappointed, especially with cleanliness. I expected some kind of remedy but service obviously wasnt concerned enough to clean or do anything