PICTURES OF ADVERTISEMENT DIFFERED STRONGLY FROM REALITY
What happened in detail:
- Pictures of the advertisement show a generous property including a newly renovated house in a country style and a pool and directly in front of this building
- Reality: after our arrival, we recognized, that the house and the outside area (garden and pool) were not in the same area! After some discussions we could choose between
o 1) the new house WITHOUT A POOL nearby (w/o any refund)
o 2) A SHABBY OLD HOUSE with the pool shown on the pictures (w/o any refund)
o 3) immediately leave and get a refund -> as we arrived during summer holidays after two days in the car without getting any WLAN, unfortunately, this wasn’t a realistic option
Moreover, the first option was offered a few days after our arrival, as the house “was not ready” when we arrived which means: sanitary facilities did not work and the road was not accessible due to the rain
- We chose the old house with pool which means the following (we have submitted pictures to FeWo)
o Continuous visits of craftsmen as SANITARY FACILITIES DIDN’T WORK, the TV CRASHED multiple times, the WLAN ALMOST NEVER RUN and didn’t even exist at our arrival (and very weak in case it did run…)
o SHABBY, OLD, PARTLY DESTROYED FURNITURE and decorations
o SOME UNINHABITABLE, MESSY ROOMS full with furniture and clothing garbage
- Lessor Claudia is still convinced, that her advertisement and mixing pictures of two accommodations is ok, as both accommodations are in the same village (although even separated by a fence!)