Our stay with this host has been nothing short of a headache. It started off with this specific cabin being closed due to a plumbing issue, just 30 min outside of us reaching Gatlinburg. We were placed in another location that would be perfect for a bachelor or bachelorette party, but was not suitable for a family at all. Not only was there not a view of the mountains, but it was a smaller cabin with less bedrooms and was not family friendly. Curse words on decor, a 20 ft demon Halloween decoration on the lawn that couldn’t be removed, let alone the swings on the island (cute idea - but almost led to hospital visits for our young kids multiple times.) Maybe it all seems irrelevant to you, but when you spend the amount of money we did for a 3 night stay at a more family friendly location, you can feel pretty let down with all that I mentioned above.
By the time we arrived to our replacement cabin, it was bedtime and although we felt super uncomfortable with the lawn ornament, we needed rest so we stayed for the night. We were graciously offered a refund for the remainder of our stay and we took the host up on this. We found another cabin for the rest of our stay.
Fast forward a week, and after the runaround we are finally being processed a refund. Not the amount we were once promised but I am beyond happy to be done with VRBO and the host. Again, I can’t speak to this specific cabin because we didn’t actually get the chance to stay here.