The house is in a great location with a beautiful view. It was very clean upon arrival and easy to access.
We arrived in the evening, went to make a quick dinner for the kids and discovered no grill tools. There was also no cooking essentials like a sheet pan (for oven fries), a vegetable peeler, etc. Listing mentions stocked kitchen with pantry items (none, not even oil) so this threw a curve ball. By the time we got around to making the master bed (beds aren’t made upon arrival) we discovered the box spring was cracked in half and we couldn’t sleep on it. Spent the first night on the floor.
The property manager, Katie, was very kind and responsive. They fixed the bed by the following afternoon and brought over the missing kitchen items we mentioned. I will say, I was surprised after such a rough first night that the owners never reached out to apologize.
We found throughout the week that the kitchen is very lacking in essentials if you are planning to make a meal there vs dining out. They also said they provided paper towels and tp, but there was only one small roll of paper towels so we had to go out and purchase that also. Also no kitchen counter spray, etc.
The fridge had a sign saying you shouldn’t drink the water, and to use the jugs in the fridge to get you started. This was inconvenient because we didn’t know ahead of time to bring our own drinking water. We found out later the water was now drinkable thanks to a new well and to NOT drink from the jugs.
The porch is beautiful, but the chairs at the table on the porch were plastic stackable chairs that were uncomfortable and also broken and cracked along the back. Having comfortable chairs out there make the space usable- which you need if traveling with 6 because the living room area doesn’t seat 6 people.
Checkout was a bit confusing. All sheets and towels need to be washed, which we found out via text. It mentioned sheets on VRBO but not towels.
Also, the house is only accessible by stone steps and then a wooden stair case. No problem for my family, but we sometimes travel with my parents and this would have been an issue for them, so mentioning it for others. You also have to walk/drive garbage bags down the road to a dump.
This could be a great place to stay if the kitchen was stocked like the listing mentioned and they updated the furnishings so they weren’t broken. Also an updated welcome packet including checkout instructions would help a lot!