Thank you Heather. It was a pleasure to be of service to you and your family. Myself and our team are so glad you enjoyed it! Tim and team.
宿泊者限定の口コミ
10/10 (非常に良い)
Sergio
2019 年 2 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The apartment is situated in front of a wonderful beach, white sand, blue sea, really beautiful, right in the “zona hotelera”, great views all arround.
Sergio
2019 年 1 月に 7 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Jennifer T.
2023 年 3 月 7 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション
Long weekend Cancun trip
We were very impressed with the Oleo. The condo has amazing views of the ocean and the bay. The outdoor patio is amazing. Very fun and relaxing.
Jennifer T.
2023 年 3 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 9 月 14 日)
Thank you for sharing. It was a pleasure to be of service to you and your friends Jennifer. We are glad to hear you found the resort to be so nice and that you enjoyed the views and the spacious patio.
Best regards,
Tim Miller
宿泊者限定の口コミ
10/10 (非常に良い)
Delia T.
2024 年 2 月 24 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Breathtaking ocean view
We were captivated by the amazing ocean view. The unit lived up to its description, and we encountered no issues whatsoever. Highly recommend for a delightful and enjoyable stay.
Delia T.
2024 年 2 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 3 月 21 日)
Thanks for taking the time to share your experience. We appreciate it. It was a pleasure to be of service to you and your family. Best regards, Tim and team.
宿泊者限定の口コミ
10/10 (非常に良 い)
Kanechia H.
2022 年 9 月 19 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Loved it!
Highly recommend. The host were great!
Kanechia H.
2022 年 9 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 9 月 14 日)
Thank you Kanechia! I'm glad you liked our service!
Tim Miller
宿泊者限定の口コミ
10/10 (非常に良い)
Matt H.
2018 年 3 月 12 日
Great spot. Sunshine on the patio from sun up to sun down. Comfortable beds. Great beach,!
Loved the penthouse, and the location. Incredible views, free parking, and a property manager who is very helpful. Hope to be. Ack soon!
Matt H.
2018 年 2 月に 10 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 9 月 14 日)
Thank you so much for taking the time to share your feedback with others. Really appreciate that, thank you again.
Tim Miller
宿泊者限定の口コミ
10/10 (非常に良い)
Aldo M.
2024 年 6 月 15 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Aldo
We had an amazing vacations great place the views are amazing, you have everything you need in one place and Tim and Abdiel are great they were on top of everything good communication and easy to work with I will definitely coming back
Aldo M.
2024 年 6 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 7 月 29 日)
Thanks for reaching out Aldo, it was so nice to be of service to you and your family. We appreciate your mentioning of our communication and friendliness. We really look forward to seeing you and your family again! Best regards to you and your family. Tim and Team
宿泊者限定の口コミ
2/10 (非常に不満)
Pennye M.
2025 年 6 月 13 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Worst owners and condo experience ever. Regardless of Tim and Megan’s response know that it is not accurate and they do not take care of this Cancun property. Air washer dryer dishwasher patio glass railing elevators all broken in some fashion. With 8 floors up it is taxing to haul luggage up and down 8 flights of stairs. After the third day of no response to our continued issues we left neg review in hopes of fixing issues. Response was to Evict us with two hours to vacate 9 people because we posted a bad review. Ambushed upon returning from family pictures and told we don’t want to mess with them because we are in Mexico. I’ve been vacationing all over Mexico for 30 years and have never had this kind of reaction from an owner. Fix your condo issues instead of evicting because you don’t want to deal with issues.
Pennye M.
2025 年 5 月に 7 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Shelley M.
2019 年 3 月 26 日
Penthouse 3701 stunning views and service
We just had an amazing stay at Tim's Penthouse 3701. To start, Tim provided excellent service with details on the condo and the surrounding area. We really went into the vacation knowing what we needed to bring, what to expect and what things were available to us. As we arrived, an assigned manager, Francis greeted us. She was amazing. She also cooked a meal for us one night which was absolutely wonderful. As we got to the condos, the views were stunning. We were able to see ocean views from the main living areas and the two masters... all with a wrap around deck. On the back of the deck we also had great views of the bay side. The patio provided many of great memories and photos for all of us. The access to the beach was awesome and beautiful. We were able to use the resort amenities of the pool and the loungers. The loungers were a bit hard, but we were happy to have those available. Tim recommended a couple of restaurants across the street which were wonderful. In addition, he recommended a great transfer service. They were prompt and communicated well. Overall, we had an awesome stay at the condos and appreciate the great service.
Shelley M.
2019 年 3 月に 8 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 9 月 14 日)
Thank you so much for taking the time to share your experience. We really appreciate it.
Blessings,
Tim Miller
宿泊者限定の口コミ
4/10 (不満)
宿泊されたお客様
2020 年 1 月 10 日
良かった点 : コミュニケーション、ロケーション
気になった点 : 清潔度、チェックイン、掲載情報の正確さ
Over rated and very disappointing
We stayed in this Condo for a week with my family of 6 adults and 2 children under 5. Although working with Tim and his staff, was a pleasant experience, the Condo was at best a 2 out of 10 ranking. Our Manager Francis and her staff were excellent as chef, house cleaner, and nanny. The condo was surprisingly small compared to the conversation and pictures. The condo was Old and tired looking upon entering. The list of broken items was overwhelming from the Safe in bedroom to the toilet seats, tv's, and many other issues. The biggest problem was the main floor bedroom and bath. These were so Small that it was hard to walk around the bed and fit into the bathroom. And it is situated right by the refrigerator and washer and dryer. This was a problem because you could hear this inside this little bedroom all the time. I cant stress enough how "crappy" this room was with its size and smell of mold. The management called this a "Kid Friendly" place to stay. This is far from the truth. Although there are some amenities for kids, the resort lacked. There is no wading pool for children as advertised and there is Nothing for a young child to do. I would not suggest taking young kids to stay at this condo or resort. When we brought all this to the attention of management, their only answer was that we should have reported all the problems while we stayed at the condo. I didnt feel that it was our job to report all the problems, when they should have made sure this condo was up to the 100% expected. I have stayed in condo's all around the world, this is by far the most unpleasant Condo. I would never suggest anyone stay at this unit at this resort. Randy
宿泊されたお客様
2019 年 12 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 9 月 12 日)
After seeing this review, I’m glad I decided to take some time to calm down before responding. My wife and I were so angry when we read this we could barely see straight. My wife had just stayed in #3701 in earlier that same month.
The hardest thing to endure is the emotion of it, when someone lies about you. This person emailed me after their stay not only making false accusations, he wanted a large sum of money and threatened to write a bad review if he did not get it. And that is what you just read after he didn’t get his money. It’s sick. We called homeaway and asked if a review is not true can it be removed but they will not.
This person said in his email to me after his stay, and I quote him exactly “you DO NOT show the 4th bedroom on your web site”. Well, first he booked via homeaway, so its not my site, but the point is that the 4th bedroom and its attached bathroom have been showing on homeaway since the day the unit was first posted. And that is the same with every site we are on. This person also stated in his review that I advertise there is a wading pool for the kids. That is not true. It has never been true. But this person has no interest in the truth.
I send out a welcome packet to every guest directly to their email. The welcome packet is loaded with helpful information. In the packet, it says that if you should need anything while you are in Cancun to please email Francis, my manager on the ground, and copy me to keep me in the loop. This way if a guest ever needs anything both Francis and I can be right on it. I received nothing from this guest.
His list of “broken items” is, not surprisingly, yet another false accusation. For example, the TV’s work fine and this person knows this is true because Francis went back to show them and it worked fine. But they would not listen to how to work the remotes. It’s very simple, but only if one actually listens. I stress in my welcome packets to please listen when Francis explains things when you arrive. Yet this person calls this a “broken item”. The toilet seats are not broken, and we have yet to replace our “broken safe” because it is not wise to replace something that works. This is a clear case of an attempt to extort. My photos have always shown the entire unit and I have always shown the exact square footage of the unit.
I'm not going to pay someone off so they don't post a bunch of BS. It's not going to happen.
Tim Miller