Attractive outskirts with easy access to the center of Cologne
- 0% refund (minus the service fee) if you cancel at least 0 days before check-in.
- No refund if you cancel less than 0 days before check-in.
Damage and incidentals
You will be responsible for any damage to the rental property caused by you or your party during your stay.
Max guests: 11
Room for improvement
Kitchen had not been cleaned. Rest of house was clean. Moreover lots of little points in house have to be repaired. Floor tiles broken, glas in window broken, etc. Rentprice is too high in respect to state of property
Yes, the previous „guests“ (the ones before the complaining ones) left quite a mess: 2 small floor tiles are broken, one indoor side glass is damaged and in the dining place the hood of one of 4 lights got damaged as well – so I am not surprised that the new guests complained that in the drawer some knives and forks were not 100% clean. Our mistake that we didn’t check that as well after the departure of the previous guests. But very difficult to check every small detail in a quite big house.
We are sorry for overlooking that detail and because of that we refunded the guests some money for the inconvenience caused, when they told us about it. But that is all what they complained to us about the kitchen.
And we apologize that we can’t do miracles: these guests arrived about 24 hours after the previous party left, leaving a mess behind. We cleaned it up as much as we could and all what we saw. But nowadays it is difficult to get a craftsman like a glazier to repair something quickly – definitely not possible to exchange a glass (although only indoor) within 24 hours. And the now missing 2 small tiles in the floor is another topic, which might give us a headache for a while.
Anyhow, if the clients had mentioned right at the beginning that they were not satisfied with what they saw at the accommodation upon moving in, we would have definitely agreed to cancel the booking and refunded them the rental fee under these circumstances. Never beforehand we had unsatisfied guests and wouldn’t like the idea that guests are staying over and are not comfortable.
But not at all saying that they are not satisfied is also not fair. Furthermore, the generalization (kitchen had not been cleaned – that is NOT true) leaves a distorted and wrong image. In the meantime, of course the damage the other party left was eliminated and everything else is in the process of being fixed except for the two small tiles, which are not easy to come by. We are still trying to sort this out without replacing the whole floor.
The right place to stay at.....
Mr. Bierdümpel the householder is a very nice, frankly and easy going person ; but try to avoid any confrontation with Mrs. Bierdümpel !
Stay at Cologne
Best holiday ever..felt like home..close proximity to the town centre..Lovely hosts..
The property is in excellent condition and my family do enjoy our stay. I will recommend the property to anyone wishing to go on a family holiday to Cologne. I will definitely come back.
Un paradiso appena fuori città
Abbiamo soggiornato in 7, ottima posizione per i mezzi pubblici, supermercati molto vicino, proprietario molto disponibile, serietà e professionalità. Appartamento completo di ogni comfort, pulito, sembrava di essere a casa mia. Grazie ancora Eckart di ogni attenzione.
Attractive outskirts with a mix of relaxation and quick access to the absolute center of Cologne.
The house is located in a quiet residential area, not far from fields of a farm (short walks possible).
A large supermarket, pubs, restaurants and pharmacy are all within walking distance (500 meters to max. 1 km). At the same time you are in only 10-15 min. on foot to a tram stop (approx. 750 meters away), which runs every 10 minutes on weekdays and takes you directly to the Cologne exhibition center in 13 minutes and to the city center (Neumarkt) in 23 minutes. Alternatively, you can get to the cathedral / main station in just 13 minutes from the S-Bahn station (2.3 miles) (large Park & Ride Square). drive.
You are also quickly on the Rhine (10 min. By bike), in the forest (15 min. By bike) and in recreational areas as well as local attractions (Stammheim castle park, Japanese garden, wildlife park and forest pool, quarry ponds, nature reserves, Höhenfeld lake etc.)
- The easiest way to get from Cologne-Bonn Airport is by taxi (approx. € 30-35) in around 20 minutes, but also by public transport (approx. 45 minutes)
- From Cologne Central Station by taxi (8 km away) or by public transport: either by S-Bahn in 13 minutes (2.3 km from the bus stop) or by tram in about 20 minutes (from the Stop about 750 meters away).
- english, german