11 habitaciones6 baños o más24 huéspedes1486.5 metros cuadrados
Servicios populares
Bañera de hidromasaje
Cocina
Lavadora
Secadora
Wifi gratis
Aire acondicionado
Habitaciones y camas
11 habitaciones (capacidad para 24 personas)
Habitación 1
1 cama de matrimonio grande
Habitación 2
1 cama de matrimonio grande
Habitación 3
1 cama de matrimonio grande
Habitación 4
1 cama de matrimonio grande
Habitación 5
1 cama de matrimonio grande
Habitación 6
1 cama de matrimonio grande
Habitación 7
1 cama de matrimonio grande
Habitación 8
1 cama de matrimonio grande
Habitación 9
1 cama de matrimonio grande
Habitación 10
1 cama de matrimonio grande
Habitación 11
1 cama de matrimonio grande
6 baños y 1 aseo
Baño 1
Baño 2
Baño 3
Baño 4
Baño 5
Baño 6
Baño 7
Otros espacios
Porche o patio
Cocina
Oficina
Comedor
Acerca de este alojamiento
Mountain Retreat: Unparalleled Views, Indoor Gym
Escape to our 16,000 sqft mountain ridge mansion with breathtaking views, a hot tub, pool table, theater room, indoor half basketball court and more. Perfect for corporate retreats or group getaways, this luxurious retreat promises relaxation and adventure. Book now for the ultimate getaway! Travel Advisory: Our property features a very steep driveway, which may be icy or snowy in winter months. For your safety, we strongly recommend a 4x4 vehicle or one equipped with snow tires.
Guests enjoy seamless check-in with our smart lock system and can easily control the temperature and lighting. Our 24/7 guest service is just a call away for any requests or assistance during your stay. Concierge Services are available upon request.
Located in an upscale Alpine, Utah neighborhood, this home offers peaceful mountain views and a quiet, refined setting. Enjoy nearby hiking trails, green spaces, and quick access to local shops and dining. Lehi and American Fork are just a short drive away, making it easy to explore while enjoying a serene retreat.
Looking for the ultimate corporate retreat destination? Look no further than this breathtaking 16,000 sqft mansion on three stunning acres in the Lone Peak Wilderness area. This property has it all, including 11 spacious bedrooms, three kitchens, three living rooms, and an indoor basketball/pickleball court for unleashing your competitive side and staying active during your stay. Perfect for friendly games or serious tournaments, this unique feature is perfect for corporate retreats or family reunions looking to bond over some friendly competition.
But that's not all – this rental property also boasts a theater room, pool table, ping pong, air hockey, and a nine-person hot tub for endless entertainment options. Plus, the direct access to approximately 30,000 acres of the Lone Peak Wilderness area provides ample opportunities for outdoor adventures and team-building exercises.
This property has everything you need for a productive and successful corporate retreat with seven separate breakout areas, desks in many of the bedrooms, a private office, and a private one-bedroom apartment for management or organizers. And when it's time to relax, the grand covered patio with two massive outdoor sectionals and a hot tub provides the perfect space to unwind and connect with colleagues.
All of the beds are king beds, there are 12 beds, 11 bedrooms, 6 full baths, and 2 half baths. On the main level there are 2 bedrooms, 2 half baths, 2 living room/family room areas, large kitchen, and 2 dining tables. On the top floor there are 2 rooms with en-suite bathrooms, 2 rooms near one full bath, and 3 bedrooms near another full bath, one of these 3 bedrooms has 2 king beds in it. In the basement there is a kitchen, theater room, family/game/tv great room, 1 bedroom near a full bath, and a 1 bedroom/1 bathroom apartment with it’s own kitchen and living room area. You can access this apartment from inside and outside. There is also a large gym that can be accessed from the main level inside and has basement level access. There are 2 two car garages. There is a large deck off of the main level. The hot tub is located on the basement level on the large patio area.
This vacation rental also includes a gourmet kitchen fit for a chef, a yoga studio, a gymnasium, and blazing-fast high-speed WiFi to make sure you have everything you need for a successful and enjoyable corporate retreat. Whether you're looking to boost productivity or foster team building, this extraordinary property is the perfect location to elevate your corporate retreat to the next level. Don't settle for a mundane and uninspiring corporate retreat – book your stay now and experience the ultimate in luxury, comfort, and team building.
Guests must be at least 25 years old to rent this property.
Cancellation Policy Full refunds are issued to the confirmed guest when a cancellation request is submitted in writing within the applicable refund period stated at the time of booking. Refunds will be issued minus applicable booking platform fees and payment processing fees (e.g., Stripe/credit card fees).
House Conduct No gatherings, events, or additional guests are permitted without prior written approval. Any unapproved gatherings or vendor activity may result in immediate cancellation without refund.
Alpine Ridge Manor offers two corporate/business event packages and two wedding packages for approved events. All events beyond standard overnight accommodations require prior written approval, an additional contract, and may incur fees of up to $2,000 per night. This ensures a smooth and enjoyable experience while preventing unexpected issues. Please reach out in advance so we can help plan every detail.
Corporate/Business Event Packages
Day Retreat Package (No Overnight Stay) – $2,000/day (8 hours) for up to 10 daytime visitors. Additional guests are $50 per person, per day. External vendors are $250 per vendor, per day.
Overnight Guest Add-On – $500/day for corporate or business use during your overnight stay, covering up to 10 additional daytime guests (beyond your standard accommodation rates). Additional guests and vendors follow the same policies as the Day Retreat Package. Accommodations are billed separately.
Corporate/business events are for professional use only—no loud music or celebratory activities are allowed. An in-house coordinator or concierge is required for all events.
Wedding Packages
Small Ceremony Package – $2,000 for 4 hours, plus cleaning fee, $2,000 refundable security deposit, and $250/day per external vendor (pre-approval required). Includes an in-house event coordinator.
Elopement Package – $1,000 for 2 hours, plus cleaning fee and the same deposit/vendor policies as above.
All weddings are small, intimate ceremonies capped at a total of 50 people, including overnight guests and daytime visitors, with all activity ending by 9:00 PM. Reception-style events, amplified music, and DJs are prohibited. Guests must provide liability insurance, follow vendor guidelines, and use pre-approved or in-house vendors whenever possible. Violations may result in immediate termination of the stay, loss of deposits, and reporting to booking platforms.
Renters must be at least 25 years old, with ID verification required before arrival. Quiet hours are 9 PM Sunday–Thursday and 10 PM Friday–Saturday; all outdoor amenities, including the hot tub, close at these times. Only registered guests are allowed unless prior written approval is given; any gatherings, events, business use, or additional overnight guests require written approval and an additional contract.
The hot tub is for registered guests only—shower before use, keep the cover on when not in use, no glass nearby, and no use after quiet hours. Use is at your own risk. Pets may be allowed with prior approval and fees, must be supervised outdoors, crated if left alone, and kept off furniture without protection.
Smoking, vaping, illegal drugs, street parking, and professional/commercial photography or filming without permission are prohibited.
Inflatables, portable or above-ground pools, splash pads, slip-and-slides, and similar water play equipment are not allowed for safety and liability reasons.
Guests must respect the neighborhood, care for the property, follow all check-out procedures, and report any damage immediately. Any violation of these rules or unsafe use of the property may result in immediate removal without refund, loss of deposits, and/or reporting to booking platforms. Guests assume all liability for injuries or damages resulting from their own actions or the actions of their invitees during their stay.
Añade las fechas para ver los precios
Servicios
Bañera de hidromasaje
Cocina
Lavadora
Secadora
Wifi gratis
Aire acondicionado
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Cabaña Massive:jacuzzi enorme, chimeneas en cada habitación, acres de privacidad
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Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, botiquín de primeros auxilios y cierre de seguridad.
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Información sobre la zona
Alpine
Esta casa de vacaciones se encuentra en Alpine, en las montañas. The Ruth and Nathan Hale Theater y John Hutchings Museum Of Natural History son lugares fundamentales para los aficionados a la cultura en esta región, donde también puedes acercarte a atractivos turísticos como Harrington Center for the Arts y Seven Peaks- Trafalga Fun Center. Lehi Arts Center y Farm Country también merecen la pena.
Monumento Nacional Cueva Timpanogos - A 11 min en coche - 8.4 km
Outlets at Traverse Mountain - A 16 min en coche - 13.8 km
Mountain Point Medical Center - A 17 min en coche - 13.8 km
Thanksgiving Point (centro de eventos) - A 17 min en coche - 15.3 km
Ashton Gardens - A 19 min en coche - 17.1 km
Cómo moverse por la zona
Estación de tren de Lehi: 16 min en coche
Provo, UT (PVU): a 31 min en coche
Restaurantes
McDonald's - A 8 min en coche
Del Taco - A 10 min en coche
Cafe Zupas - A 10 min en coche
Wendy's - A 7 min en coche
Marco's Pizza - A 9 min en coche
Preguntas frecuentes
¿En Mountain Retreat: Unparalleled Views, Indoor Gym se aceptan mascotas?
No, este alojamiento no admite mascotas.
¿Cuánto cuesta alojarse en Mountain Retreat: Unparalleled Views, Indoor Gym?
A fecha de 2 de abr de 2026, los precios encontrados para una estancia de una noche y dos adultos en Mountain Retreat: Unparalleled Views, Indoor Gym el 30 de may de 2026 son de al menos 1249 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿Cuál es el precio del aparcamiento en Mountain Retreat: Unparalleled Views, Indoor Gym?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en Mountain Retreat: Unparalleled Views, Indoor Gym?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en Mountain Retreat: Unparalleled Views, Indoor Gym?
La salida se realiza a las 10:00.
¿Dónde se encuentra Mountain Retreat: Unparalleled Views, Indoor Gym?
En la montaña, esta casa de vacaciones se encuentra muy cerca de Bosque Nacional Wasatch-Cache y a menos de 15 kilómetros de Monumento Nacional Cueva Timpanogos y Harrington Center for the Arts. Cinemark American Fork y The Ruth and Nathan Hale Theater también están a menos de 15 kilómetros.
Comentarios
9,6
Excepcional
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
20 comentarios de un total de 23 con una puntuación de 10 - Excelente
10 - Excelente
20
1 comentarios de un total de 23 con una puntuación de 8 - Bueno
8 - Bueno
1
1 comentarios de un total de 23 con una puntuación de 6 - Normal
6 - Normal
1
1 comentarios de un total de 23 con una puntuación de 4 - Mediocre
4 - Mediocre
1
0 comentarios de un total de 23 con una puntuación de 2 - Horrible
2 - Horrible
0
10/10
Limpieza
9,8/10
Llegada
9,2/10
Comunicación
10/10
Ubicación
9,8/10
Precisión del anuncio
Comentarios
Verificado
10/10 Excelente
Thomas J.
1 de ene de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great location, great house. Hosts were very helpful.
Thomas J.
Se alojó 5 noches en diciembre de 2025
Verificado
10/10 Excelente
Connie C.
31 de oct de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
This property provided a wonderful place for our family and friends to vacation and prepare for our daughter’s beautiful Utah wedding. There was something for everyone, a place for the kids and adults to play, a huge kitchen and dining space for everyone to hang out and plenty of spaces inside and on the expansive porch for quiet moments and spaces for conversations.
Connie C.
Se alojó 8 noches en octubre de 2025
Verificado
10/10 Excelente
Ben L.
8 de sept de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful home used for a strategy retreat for the team. Perfect amenities and location for a great experience! Highly recommend!
Ben L.
Se alojó 3 noches en agosto de 2025
Respuesta de VrboOwner el 24 de sept de 2025
Thank you for your kind words. I am glad the home worked well for your team’s retreat. It is great to hear the amenities and location made your stay a good experience. We would be happy to host you again anytime.
Verificado
10/10 Excelente
Linda p.
1 de sept de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful clean well kept property! Our multigenerational family especially enjoyed the pickleball and playground. Very desireable location with access to stores and restaurants. We would happily stay here again
Linda p.
Se alojó 4 noches en agosto de 2025
Respuesta de VrboOwner el 24 de sept de 2025
Thank you so much for your lovely review! I’m so glad to hear your family enjoyed the pickleball and playground and it’s always nice when there’s something for everyone to enjoy.
It was a joy hosting you, and we’d be delighted to welcome you back anytime!
Verificado
10/10 Excelente
Pranav P.
30 de ago de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great property, perfect for stay with family and friends
We really enjoyed our stay.
Pranav P.
Se alojó 4 noches en agosto de 2024
Verificado
8/10 Bueno
Ilene G.
5 de ago de 2025
Aspectos positivos: Limpieza, llegada, comunicación y ubicación
Aspectos negativos: Precisión del anuncio
Great property - listing inaccurate
Loved the large kitchen, basketball/pickleball court, living areas, outdoor seating areas. Confusion about layout of house
Ilene G.
Se alojó 3 noches en julio de 2025
Verificado
10/10 Excelente
Hilda H.
17 de ago de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Awesome, beautiful property
Loved the property and highly recommend it.
Hilda H.
Se alojó 3 noches en agosto de 2023
Respuesta de VrboOwner el 5 de abr de 2024
Thank you for your wonderful feedback! We're thrilled to hear that you loved our property and would highly recommend it. Your recommendation means the world to us. We hope to welcome you back for another fantastic stay in the future!
Verificado
10/10 Excelente
Angela H.
22 de oct de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Amazing location for a Team Meeting
We had our team fly in for a Team Meeting. It was the perfect location and accommodations. Everything was just wonderful about this location. We had a local chef come in and make us dinner. It was just amazing.
Angela H.
Se alojó 2 noches en septiembre de 2024
Verificado
10/10 Excelente
Emily E.
27 de mar de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great stay
This place is just what it looks like. Spacious, clean, gorgeous view, very close to everything. We had a blast using the gym, yoga studio, hot tub, pool table, ping pong and movie theater!! Our kids had a blast and didn't want to leave.
Emily E.
Se alojó 3 noches en marzo de 2024
Respuesta de VrboOwner el 29 de may de 2024
I'm thrilled to hear that the place met your expectations and that you and your family had such a great time enjoying all the amenities, from the gym to the movie theater! It's wonderful that the kids had a blast too. We'd love to welcome you back anytime you're looking for another fun and memorable getaway!
Verificado
10/10 Excelente
Steven E.
30 de mar de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Fantastic Property!
What a great property for our company leadership retreat! There was plenty of comfortable space to meet in, and many places for us to meet individually. We hired a local chef (who was amazing) and the entire property was perfect for our needs!
Steven E.
Se alojó 3 noches en marzo de 2023
Verificado
10/10 Excelente
Jay B.
25 de mar de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Spectacular Property
We had 20 people including children. All eleven bedrooms were used. This was an extended family get together with participants from around the country. We were blown away with the size, views, layout, things to do (eg pickleball, ping pong, hot tub, media room, recreational areas), incredible neighborhood, and instant response when we had questions. We will be back!!
Jay B.
Se alojó 4 noches en marzo de 2025
Respuesta de VrboOwner el 18 de jun de 2025
Thank you! We're thrilled the home was a perfect fit for your family gathering and that everyone enjoyed the space, activities, and views. It was a pleasure hosting you—can’t wait to welcome you back!
Verificado
10/10 Excelente
Dallin C.
14 de feb de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Fantastic venue for our team off-site
This was the perfect location for our 10 person team off-site. Everyone was able to have their own room and the house had tons of usable space for work sessions, discussions, activities, etc. Would definitely book it again!
Dallin C.
Se alojó 3 noches en febrero de 2023
Respuesta de VrboOwner el 7 de sept de 2023
Thank you for your awesome review of our home! We are thrilled that our space was the perfect location for your team and that there was plenty of space for work sessions, discussions, and activities.
We take great pride in creating a welcoming atmosphere for our guests and are delighted to hear that we helped make your stay a success. Thank you for choosing our home and we can't wait to host you again soon!
Verificado
10/10 Excelente
Meagan F.
8 de ago de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Majestic Mountain Getaway
We had an absolutely wonderful stay. There are so many fun activities to do in this home. We enjoyed playing ping pong, pickle ball and so much more. In the evenings, we occupied the movie room. The host was very communicative and everything was exactly as described. Thank you so much for being a generous host and allowing us to stay in your beautiful home.
Meagan F.
Se alojó 3 noches en agosto de 2024
Verificado
10/10 Excelente
Jaleen W.
28 de mar de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Stunning Mansion
This house was absolutely the most perfect house with everything at your fingertips! What a spectacular weekend we had! The property managers made everything so easy and we all plan to come back and rent this house again in the future!!
Jaleen W.
Se alojó 4 noches en marzo de 2023
Verificado
10/10 Excelente
Glenda R.
17 de jun de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Incredible Stay
The house is impeccable and the outdoor space is lovely.All the bedrooms were large and have great beds. the bathrooms were renovated and all the extra living spaces made it for our group of 14 to be super comfortable. We will definitely be back. The only downfall is that there is no large table for the entire group to eat together so we had to split up, but we made it work with the counter seating.
Glenda R.
Se alojó 5 noches en junio de 2024
Verificado
10/10 Excelente
Tina F.
11 de sept de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
A stunning space for our first retreat
What a beautiful property, to support the 12 of us. We each had our own room, allowing us time to get away and process the lessons and connections.
The home gave us space to enjoy the sunsets, deer in the yard, amazing mountain views, and room to congregate or spread out and just unwind for the weekend.
Everyone is onboard of booking and doing it again next year!
Thank you for sharing your space with us.
Tina F.
Se alojó 2 noches en septiembre de 2023
Respuesta de VrboOwner el 5 de abr de 2024
Thank you for your glowing review! We're thrilled that our property provided the perfect space for your group of 12 to connect, unwind, and enjoy the beautiful surroundings. It's wonderful to hear that everyone had their own room for privacy while also having ample space to gather and relax together. We're delighted that you enjoyed the sunsets, wildlife sightings, and mountain views. We're honored to have hosted your group, and we look forward to welcoming you back for another memorable stay next year!
Verificado
10/10 Excelente
Mike R.
23 de nov de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Amazing Utah property!
We traveled with a group of 14 friends to this amazing property. To say that it exceeded our expectations is and understatement. The pictures don’t do the spaces justice, in our opinion.
The location is about 45mins from the Salt Lake Airport and within 1.5hrs of Park City. The location in Alpine was perfect for the activities we had planned and was a perfect end to the day after spending time taking in all Utah has to offer.
The check in and out process was seamless. The house had everything we needed from multiple kitchens, refrigerators, theater room, game room and indoor basketball court.
Our group would highly recommend this property for large groups.
Mike R.
Se alojó 4 noches en noviembre de 2024
Verificado
10/10 Excelente
Angel L.
14 de oct de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
excellent for corporate Retreats
Property was perfect for a corporate retreat. 11 bedrooms, 12 king sized beds, and a gaming/ sports area, of which all took advantage. with 3 Kitchens, we had all amenities needed to cook for a crowd. There were separate "living rooms and a theatre room. Biggest issue is we should have stayed longer. Time spent, shooting hoops, and just hanging around is excellent bonding time for the group. We had thoughts to go out for dinners but quickly realized, no one wanted to leave so cooking in was our best option.
Angel L.
Se alojó 3 noches en octubre de 2023
Respuesta de VrboOwner el 5 de abr de 2024
Thank you for your glowing review! We're thrilled that our property was perfect for your corporate retreat, providing ample space, amenities, and entertainment options for your group. It's wonderful to hear that everyone took advantage of the gaming/sports area and enjoyed bonding time together. We're delighted that the multiple kitchens allowed for convenient cooking for your group, and we understand the feeling of not wanting to leave such a great space! We hope to welcome you back for a longer stay next time.
Verificado
10/10 Excelente
Carole D.
11 de oct de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Fabulous, Amazing, and Perfect!
If you have a large group, this house is PERFECT. There were 16 of us and we had so much space, but also had the perfect areas to socialize and be with one another. The game room, the hot tub, the outdoor seating areas, and the fire pit were all just what we needed. We relaxed and enjoyed spending time at the house. The pictures of the home are accurate but do not do it justice. The views are AMAZING and the fall leaves just added to the beauty of Utah. The house had everything needed to cook meals, the linens were luxurious, and working with Brandy our host was FABULOUS. The location is great - we were a short distance to Park City for fun shopping, and Sundance Resort for spectacular views - went up the ski lift and enjoyed a meal outdoors at the Owl Bar, and even hiked the Silver Lake Trail through the aspen trees in the Pleasant Grove Ranger District of the Unita-Wasatch-Cache National Forest. We all fell in love with Utah!
Carole D.
Se alojó 4 noches en octubre de 2023
Respuesta de VrboOwner el 5 de abr de 2024
Thank you so much for your amazing review! We're thrilled to hear that our house was perfect for your large group and that you enjoyed all the amenities, from the game room to the hot tub and outdoor seating areas. It's fantastic that you found the views amazing and that the fall leaves added to the beauty of Utah. We're delighted that you found everything you needed for cooking meals and that you appreciated the luxurious linens. We're glad that working with Brandy, our host, was fabulous for you.
It sounds like you had a wonderful time exploring the area, from Park City to Sundance Resort and the beautiful Silver Lake Trail. We're so happy to hear that you fell in love with Utah! We hope to welcome you back for another fantastic stay in the future.
Verificado
4/10 Mediocre
Seth U.
1 de mar de 2023
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Aspectos negativos: Comunicación
Great home, poor communication
The home is gorgeous, tons of space, great amenities, good location, etc. The reason for the reduced rating is the communication with the property manager. I flew my sales team in for a multi-day training, and requested a late checkout prior to booking, no response. Booked and requested again - still no firm answer, but some indication of that not being a problem. Requested again the week of - still no firm answer, but indicated it shouldn't be a problem. Night before checkout I receive an email telling me the cleaning crew will be there at 10 am. I push back and they tell me a late checkout isn't possible. Flew my whole team in and paid over $5k for two nights, but 2 more hours just wasn't 'possible at this time.' Had I known that one of the first 5 times I asked, I could have made alternative arrangements. That's unacceptable behavior. (Charges also appear to be wrong on my CC statement.) Loved the house, but would not book with Iconic Vacations again.
Seth U.
Se alojó 2 noches en febrero de 2023
Respuesta de VrboOwner el 7 de sept de 2023
It's great to hear you enjoyed the home's beautiful features, amenities, and convenient location. After reviewing our messages about a late checkout, I see we responded promptly to your message. We informed you before your arrival that we could not guarantee a late checkout and encouraged you to plan on 10 am. With such a large house on same-day turnarounds, starting as soon as possible is necessary. However, we understand there may have been some misunderstanding, and we apologize for any inconvenience this may have caused.
Regarding your 2-hour unannounced early arrival, our team was still working on the property when you arrived unannounced. However, we scrambled and let you check in 2 hours early. We always encourage our guests to arrange their arrival time to ensure a smooth and seamless check-in process. Your feedback is very important to us, and we appreciate you taking the time to share your thoughts. We hope to have the opportunity to host you again in the future and provide you with an even better experience.
Verificado
6/10 Normal
Joshua K.
22 de abr de 2025
Aspectos positivos: Limpieza, ubicación y precisión del anuncio
Aspectos negativos: Comunicación
Great house but ....
This is a great space for a corporate retreat. The house is large and the views are amazing. The house is starting to show miles and it appears they're having trouble keeping up. A lot of the cabinets in the kitchen and baths are very worn and there were many light bulbs in need of replacing. The hot tub also has several broken pieces.My biggest complaint and the reason we won't return in the management of the home. From the start, communication was very tough. I booked this 8 months prior to our stay. It's one of those properties that wants you to list every person's name. I'd ask questions and never get responses. However, they'd sent warning about cancelling my stay if I didn't provide a list of everyone that would be staying. We don't pick attendees until a couple months beforehand.When I booked I asked for referrals for chefs and other in home services. After several attempts I was told they didn't have anything. Two weeks before we arrive I get a text saying they are the concierge and want to book things. I ignored it but then I got another. After explaining to them I had it taken care of I get threatened with a 250 fee for every vendor we use not through the concierge. After referring to my original request for help they decided to drop the fees. Then two days before we are set to arrive (far past our ability to cancel) I get another message saying our code lock is disable unless I sign a form with a huge list of rules and fines. The timing seemed strategic.
Joshua K.
Se alojó 4 noches en abril de 2025
Verificado
10/10 Excelente
Claire B.
24 de oct de 2025
Claire B.
Se alojó 2 noches en octubre de 2025
Verificado
10/10 Excelente
Amy W.
2 de ago de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Amy W.
Se alojó 3 noches en julio de 2025
Respuesta de VrboOwner el 20 de ago de 2025
Thank you!
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Ofrece un servicio excelente a los huéspedes de manera constante.