Loved that it was just a vacation rental property so it didn't feel like you were in someone's personal space yet still had a very homey accommodating feel to it.
The character of the building and decor was authentic and awesome! The bedroom/bathroom ratio worked perfect for our group (which consisted of myself, my husband, my two sisters, my mother in law, sister in law, and Aunt), all of us but one sharing beds/rooms, but the rooms were big enough to where no one felt cramped at all and the bathrooms were surprisingly big for NYC. Loved the key-less entry system.
Was also pleasantly surprised by the location - numerous great restaurant options right next door on either side. We were coincidently and very conveniently only one block away from the Broadway theatre/show that we had tickets to. The Subway is super close.
We used their recommend concierge service (KEY) to semi-stock our fridge before our arrival - was super easy, very convenient, and loved having it all there so there were no immediate errands needed!! The service was pricey, but worth it for us. And even if we hadn't done the concierge service, there is a RiteAid right around the corner and a proper grocery store about 2 blocks away.
Lisa was very communicative before and throughout our stay when I had questions or needs. You can't get packages delivered to the unit, which was the only inconvenience, but Lisa helped coordinate the package I needed delivered to her office which is just directly across town on the East Side. So definitely not ideal, but I made it work. Food deliveries were fine b/c they will call your cell [or the provided landline] when they get there.
PS The we had Residence One with the very spacious outdoor patio!! Loved it, we had our coffee out there every day (...that it wasn't raining).
Overall a great stay, would highly recommend!