Walk to Cabriolet Lift | Blackstone Vista, Canyons Village | Pool & Hot Tub

It was a pleasure hosting you. You were so thoughtful about everything. You made our jobs really easy. We’d love to host you again!

We are sorry that you did not have a good experience during your stay. We were not made aware of the construction during your stay. Unfortunately, we were not able to do anything about the children in the above room. We did let the building management know about the noise, and they did talk to the guests above the room. We do not supply any kitchen supplies and do ask that our guests bring their own, however, basic cleaning supplies should have been left in the room. Had we known you were missing cleaning supplies, we would have gladly dropped some off. Thank you for your feedback!

We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!

Thank you for sharing your experience with us, Amirali. We are so glad you enjoyed this home overall but are so sorry for the cleanliness and maintenance issues that you encountered. We apologize the bathtub shower was not draining properly. It has since been addressed and now drains as it should. The cleanliness of our properties is among our highest priorities, and we will follow up with the appropriate parties regarding your experience to ensure they are continually met. We hope for another chance to provide you with a truly phenomenal getaway in the future.

Hi Donna, we were delighted to host you and sorry to see that you were unhappy with your visit. We provide photos, a virtual tour, a unit description, and a list of available amenities so that future guests know exactly what they will be seeing upon arrival. It is up to guests to judge if a space will work well for the people in their party. During your visit, the trash service in the entire area was delayed due to back-to-back holidays. While this was out of our control we understand your frustration. We wish that you'd reached out to us so that we could assist with any missing kitchen items. We would have also been happy to ask the HOA to move the electrical cord. It appears that it was for another home and it has since been removed. Our guest service team is available 24 hours a day and is happy to assist. We hope that you'll visit again in the future.

Dale, thank you for your feedback following your stay. We are happy to hear you enjoyed the property. We are very sorry to hear about the issues you experienced due to the noise in the entry of the building. We will pass your comments along to our local manager to see if there is anything we can add inside the unit to help cut down the outside noise. We hope we can host you again!

Thank you for leaving your review with us, Donald. We are disappointed to read you did not feel you could relax while staying in this beautiful home. We did note in the description there was construction occurring near the home and apologize if this information was missed. The construction is now complete and will no longer be a disruption. We have updated the listing to better reflect the home's location near the golf course. We hope to have a chance to impress you in the future!

Hi Jason, we are sorry the issues you encountered regarding cleanliness kept you from being able to enjoy a comfortable stay. We did make every effort to work with you towards resolving the matter after it was reported to us. Due to your late-night arrival, we were unable to mobilize a cleaning crew the same day, but we were more than happy to arrange a visit first thing in the morning. In light of this rare inconvenience, we though it only right to refund your cleaning fee back to you. We strive for a standard of excellence in guest comfort and satisfaction and we look forward to showing you this experience in the future.