Best Florence Accomodation, 24H AC
- english, italian
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
adequate place to stay
The apartment was clean, the beds comfortable, and well-located to all the places we wanted to visit. The negatives are that the place is very dark - no outside windows except one in the front bedroom, covered by drapes; the layout of the place is not conducive to cooking if that's what you have in mind. we planned to cook breakfast but gave up as it was too much trouble to work with no counter space or any easy access to electrical outlets for toaster & coffeemaker. Communication with host was a problem when the wiFi went out. They told us twice - or maybe 3x - in emails how to reset the router and where it was. We looked all over in the place they pointed us to, also where we thought it could have been, and in the place that their information book said the router was & it wasn't anywhere we could find. We were without wifi until someone came the next day while we were gone & fixed - and sent a later email saying the router was located somewhere else - on a shelf in the second bedroom (which was way over anyone's head and required a ladder or chair to see) - and not where they originally told us. We had to buy toilet paper the 3rd day into our 7 day stay which is unusual with VRBO. . So all in all, we wouldn't stay there again but if you just want a clean place to sleep close to most tourist sites, it's good. We had just come from a rental in Rome and a wonderful host so maybe we were expecting too much.
I'm really disappointed of what you have experienced staying in my place. But you should have said everthing because you experienced only one afternoon without wi-fi. The company in charge to manage the apartment went the same day you email me about the wi-fi. So this wasn't a problem at all. The kitchen is small, it's true but it's perfectly working. The toaster and coffeemaker are located outside the kitchen near the table so it' really easy to access this devices and use them. If you finished the toilet paper you should had let us know...we provide 2 toiltes paper per bathroom. In the end the darkness...we are at the ground floor and as all the ground floor in the historical Florence city center the lights is not so much. We have a small courty yard and 3 rooms each with one window. So the apartment is not so dark as you described but also not so full of light as one at first or second floor.
Nice location, close to every thing.
We visited Florence in Sept 2018. Our accommodations were nice and the owner's attention to our needs was wonderful. We were able to easily walk to all the attractions Florence offers. Don & Kathy, USA
I'm so very happy that you found my home suitable for your family. Hope to have you back soon. Whishes you the best. Gianluca
Plus and Minus
The property had some nice updates and was convenient to everything. However, it was not as clean as I would have liked. The beds were fresh and clean. We did not have WiFi the whole time we were there. We did receive a refund for this, but not having it was a real inconvenience. The person who met us as the property was not very available and was in a great hurry to leave. We did not get questions answered. We had a power outage -- our fault -- because we had not learned the limits of the electrical power. We had to make three calls to reach someone to help us.
I'm so sorry for the inconveniences you found. Unfortunately the WiFi stoped working the day before your stay and I tried to do my best to give you a new connection but without success. Sometimes it can happen...anyway I gave you a refund for this. As the owner I'd like to know what was not so clean as you expected because the company that is in charge of cleaning is very scrupulous and I never found something wrong with them. We are always trying to do our best to give you the best service also if this is not an Hotel. The Wifi issue has been solved the day you leaved. Anyway thank you for your stay. Gianluca
Quiet cozy perfection!
Gianluca's apartment was absolutely the perfect place for our family of 5 trip to florence. Everything was in walking distance and in perfect location to get around. The apartment was clean and looked exactly like the pictures on the site, which is a huge plus. We were welcomed and provided all the necessary information to make out stay comfortable and enjoyable. We had a wonderful time in florence and really enjoyed the sites and excursions. A few highlights of our trip in florence and our stay at this apartment, were climbing the steps to the top of the duomo and just being able to go to the town squares where we ate, laughed and just took it all in. We highly recommend walkabout tours where we did a whole day tour which was a cooking farmhouse tour. We walked through mercado centrale shopped for ingredients and went to a beautiful Tuscan farmhouse and cooked a 5 course meal all together with isaac our guide who is a chef and translater for lovely carmella who was absolutely amazing and showed us how to prepare these meals. It was by far one of my favorite parts of the whole entire trip to italy. We cant thank gianluca and all the wonderful people of florence enough for there generosity and warm welcome. We will definitely be back again! Xoxo Ciao!
Juli- new Jersey
Very clean, nice decorated owner is very helpful
Great location; perfect for 2 family; closed to main attractions and grocery store. We enjoyed our stay
Nice apartment great location.
Apartment was perfect for 4 of us. Great location to see the sights of Florence. Everyone was responsive to our needs.