3 Bedroom,2 Bath, Sleeps Upto 12, Ski In/out, Walking Distance To All Amenities

My husband and I took our daughter and her husband up north for the weekend. Upon arrival we found several things broken or out of place.

•Towel racks in each bathroom were off the walls. One was on the floor of the bathroom and the other was on a bed.

•The second bath was missing a toilet seat. We found that on the floor. That toilet was not useable during our stay.

•There was a bag of bathroom supplies sitting out on the nightstand in the master bedroom.

•There were rubber gloves laying around.

•The cleaning supply closet was left unlocked and open.

Immediately, I placed a phone call to the number associated with the property and left a message. The first call went unanswered. I placed a second call. The property owner called me back and told me he would have someone out to the condo within 2 hours. No one came.

I called again on Saturday leaving a message so he would know that no one had come out, but my call went unanswered. I attempted reaching the property owner many times to tell him what we found upon arrival and the other issues we experienced during our stay. He did not returned any of our phone calls.

I even texted him pictures and emailed him. He has never responded to any of my correspondences.

Other issues with the property were:

•The heat is uneven throughout the condo. One bedroom would be very hot while the other was cold.

•The water was lukewarm so showers were brief.

•One of the toilets would run.

•The sink stopper in the master bath was broken so you had to pull the stopper up to get it to drain.

•The drain the in kitchen was very slow.

•The windows were very dirty!

You should also know that the condo does not look like the picture the owner has posted. The furniture is far more dated. I took pictures to document a lot of what I mentioned above, and I took a video at the end of our stay to document the condition of the condo when we left.

This experience was very difficult. I am frustrated and sick over the condition of the condo, the lack of response and general neglect. Worst VRBO we've ever experienced!

Condo was good but needs a little updating. Beds in master bedroom by the bathroom need new mattresses. Furniture in living room could use cleaning. Other than that it was a nice stay. Owners were great to work with. I would stay there again.

The condo was absolutely perfect for our needs! Great restaurants and bars a short drive away, easy access to Boyne Resort, and not a get drive from several beaches. We comfortably fit 12 and the property owners were easy to get ahold of and wonderful to deal with. Highly recommend!

This property is very nice. It is comfortable and the location is great. We enjoyed the amenities and the grounds. We had our dogs along and they enjoyed walking the trails around the complex. Very lovely place. We really had a great time and would stay again.

This condo is conveniently located within the resort. It was clean and comfortable. It had all we needed for our family to stay within the resort and venture out to other Northern Michigan towns in the summer. We would definitely stay there again.