3 Bedrooms, 3 Baths, Sleeps 8 people comfortably
- english, Minimal Spanish- working on it!!
Check-in: 4:00 PM
Check-out: 11:00 AM
Playground in the community
Canceled bookings will not receive a refund
We came for our family vacation. The kids loved the house. We loved the view from the master suite. Alex was attentive and very helpful. The cons were we ran out of hot water quickly not enough for everyone to take their showers. Also we had to call Alex to come switch out the propane tank it was empty when we tried to use it. But we would definitely rebook this home again.
It is always Paradise Villas & Vacation's wish to maximize the positive experience of each and every guest vacationing in one of our Villas. Therefore, when a concern, large or small, is voiced by a guest, we take the matter seriously - looking for ways to remedy the situation then and there - and before the arrival of the next guests.
HOT WATER: In speaking with the Property Manager, that immediately came to assess the concern, there was no issue with the hot water- the problem was that the guests were turning the lever in the wrong direction to cold instead of hot.
PROPANE TANK: With reference to the Propane Tank running dry – unfortunately there are no gauges on the tanks which would allow Guest Services to "pre-check" the gas levels. Guest Services is nevertheless very responsive to this type of problem and, as these guests experienced, the tank was switched without delay. (PV&V actually had a spare Propane Tank in the villa that the guest could immediately use and then took the empty one to be refilled)
We were very happy to read that, despite the above couple of drawbacks, these guests were looking forward to booking a future vacation - right here in Paradise - and in the same Villa.
Great condo for our group
We stayed at the Oleana unit in 2016 with our family and had a wonderful time so we rebooked the same unit this year. This condo is very spacious and clean. We love the location near the pool and pond. The outside patio is perfect size with lots of seating. The condo has everything that we needed. The customer service from Paradise Villas with Alex (property manager) is timely and helpful. We needed to borrow a large cooler and Alex dropped it off within a few minutes. Alma Bair coordinated all of our details and trip suggestions beautifully as well. Both Alma & Alex do a superb job! Thanks for another wonderful year. P.S. One suggestion would be to have a few spices, sugar, and oil etc. there in the condo to use would be helpful for future guests.
Thank you so much for taking the time to share your thoughts about the villa and your experience. We are so pleased about having you back and look forward to your stay next year!! So sorry we missed replenishing the condiments- we will definitely take care of that asap and I appreciate you bringing that up. We heard you had another fabulous trip with Rafael and that your friends had a great time as well. We hope they become one of our VIP returning guests as well. PARADISE AWAITS and we will have more new ideas for you next year to explore this magical island.
Sunny regards, Alma
Beautiful, comfortable, accessible, friendly!
We stayed in a gorgeous, spacious three-bedroom villa with lovely furnishings, central air conditioning, a fully appointed kitchen, an outdoor grill, and ultra comfortable patio. With three pools on the property, it would have been easy to spend all our time there. Alma and Alex were super helpful with anything we needed and with advice about things to do in Dorado, the surrounding area, and even in San Juan. We had the BEST time!
What a thoughtful review- we so appreciate your kind words. It was a pleasure hosting you and your family and we are delighted that you had a wonderful time. We hope you make this an annual journey to Paradise- every day we discover new and wonderful things to explore on this magical Island.
Dorado is one of the premier resort areas of Puerto Rico. Situated centrally with easy access to both coasts. Our villa is walking distance to the Beach and adjacent to several resorts. Championship Golf courses are minutes away as are fabulous restaurants and site seeing!
Other Activities: mini golf, volley ball, basket ball , shopping , dining
Located next to Dorado Beach and the Hacienda del Mar Resort
35 minutes from the entertainment, dining, and shopping centers of San Juan
Not far from exciting excursion destinations such the Rain Forest and Camuy Cave Park
Many local, world-class restaurants offering a wide range of cuisine
Casino located at nearby Embassy Suites