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Veranda Palms 8 Bedroom Home with Pool (1722)

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Living area
Pool
Dining
Children’s area
Private kitchen

Reviews

6.4 out of 10
8 bedrooms6 bathroomsSleeps 243565 sq ft

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Kissimmee, FL
  • Place, Shingle Creek Regional Park
    ‪1 min walk‬
  • Place, Pioneer Village at Shingle Creek
    ‪5 min walk‬
  • Place, Medieval Times
    ‪6 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪30 min drive‬

Rooms & beds

8 bedrooms (sleeps 24)

Bedroom 2

2 Double Beds

Bedroom 3

1 Single Bunk Bed

Bedroom 4

1 King Bed

Bedroom 5

1 King Bed

Bedroom 6

1 King Bed

Bedroom 7

1 King Bed

Bedroom 8

2 Queen Beds

Bedroom 9

2 Double Beds

6 bathrooms

Bathroom 1

Bathtub or shower · Toilet

Bathroom 2

Bathtub or shower · Toilet

Bathroom 3

Bathtub or shower · Toilet

Bathroom 4

Bathtub or shower · Toilet

Bathroom 5

Bathtub or shower · Toilet

Bathroom 6

Bathtub or shower · Toilet

Spaces

Deck or patio
Kitchen
Dining area

About this property

Veranda Palms 8 Bedroom Home with Pool (1722)

FABULOUS 8 BR HOUSE WITH A SPECTACULAR PRIVATE POOL!

Your dream vacation home is waiting for you at the Veranda Palms Resort!!
This beautiful house was professionally furnished and decorated to offer you an unforgettable stay.
Have all the comfort and privacy that you are looking for in those 8 spacious bedrooms of which 3 are themed (Minion, Lion King and Mickey & Minnie) plus 6 large bathrooms.
You will love to cook in a complete and modern kitchen that has all the appliances you need to show your skills in preparing delicious homemade meals!
You can also find hairdryers, iron, iron board, washer, dryer and much more!
In the evening enjoy the calm atmosphere of the patio, where is the grill and surprise your family with a some tasty barbecue!
And after a long day in the theme parks, have a relaxing time outside in your private south-facing swimming pool with Spa.

Make your vacation memorable by staying in this beautiful home!

Location: Veranda Palms Resort, Kissimmee, Disney Area

Overview:
8 bedrooms (5 suites)
6 Bathrooms,
Smart TV's in all bedrooms
Living Room with Smart TV 60
Fully equipped kitchen
Washer and dryer
Iron
Hairdryers
Patio Area with South-facing Pool, Spa, and Grill
Free High-Speed Wifi
ROKU TV
Linens and Towels provided
Bedding: 4 King, 2 Queen, 6 Full,
Accommodates up to 22 guests
Floor Area: 3,565 sq ft

Configuration:

Downstairs:
Living room with Smart TV 60"
Fully equipped kitchen
Dining Area
Bedroom #1: One King size bed and Smart TV 40"
Bathroom #1 (Shared): Bathtub
Bedroom #2 (Minion): Two Full-size beds and Smart TV 40"
Bedroom #3: Two Full-size beds and Smart TV 40"
Private pool and spa
Grill
Laundry

Upstairs:
Bedroom #4: Master Suite with one King size bed, walk-in closet, and Smart TV 60"
Bathroom #2: Master bath with rainfall shower and dual sink
Bedroom #5: Suite with a King size bed and Smart TV 40"
Bathroom #3 (Suite): Bathtub
Bedroom #6 (Mickey and Minnie): Suite with two Queen size beds and Smart TV 40"
Bathroom#4 (Suite): Bathtub
Bedroom #7 (Lion King): Suite with a bunk bed (2 full beds) and Smart TV 40"
Bathroom #5 (Suite): Bathtub
Bedroom #8: Suite with a King size bed and Smart TV 40"
Bathroom #6 (Suite): Bathtub

The neighborhood

Bring along your family for a cherished vacation that they'll remember forever. This unique community is just minutes from the fun and attractions of Orlando but also offers a peaceful world with quiet walks and privileged access to the Shingle Creek nature preserve. The resort has a communal gym, lounge area, and a swimming pool with two slides for your kids. The level of comfort, security, and facilities will afford you a very special vacation. Enjoy your special Disney area vacation at the Veranda Palms Resort.

EXTRAS:

CHECK-IN: 4 pm
CHECK OUT: 10 am

Minimum Age: Party Leader must be 21 years old or over to have a booking confirmed.

AFTER BOOKING:

Our registration process is 100% online, for your convenience. Upon booking your reservation, our Reservation Team will forward a copy of a Registration Agreement for your review and signature. Once we are in receipt of your signed Registration along with a copy of your photo ID and Credit Card, your booking will be confirmed and check-in instructions will be e-mailed to you 24hr prior to check with complete access to your vacation rental so that you can head directly to the property. Failure to provide the required documentation will result in cancellation of your booking.

Receipt of check-in instructions will be required in order for you to access your property, so in the event you have not received them, please be certain to contact us to advise.

Optional Extras:

Pool and/or spa Heating is offered upon availability for $ 50 per day plus tax, with a 3-days minimum. Please be certain to advise us if you require pool heat upon booking your reservation or at least 72 hours prior to check-in.

Propane for use with the BBQ grill is not provided, but refillable propane tanks are available upon request.

Customer Service:

Our customer service team is available every day from 6:00 AM to 12:00 AM to assist you with any inquiries or concerns you may have. Whether you need assistance with your accommodations or have questions about local attractions, we're here to help make your stay as enjoyable as possible.

HOUSEHOLD STARTER SUPPLIES:
For your convenience, we provide the following items so you and your family can get settled in without worrying about them upon arrival. But keep in mind we do not replace the supplies.
*1 Paper Towel Roll, 1 Trash Bag per Trash Can, 1 Toiletry Kit Per Bathroom (Small Bar Soap, shampoo, and conditioner), 1 Toilet Paper Roll per Bathroom, 1 Dish Sponge, 1 Dish detergent, and 1 Laundry Soap


Book now and enjoy this beautiful home!
Please check your e-mail for arrival instructions once the reservation process is complete.
Our prices include all fees. No hidden fees.

Add dates for prices

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House Rules

Check in after 4:00 PM
Minimum age to rent: 21
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number DWE5922421
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

About the area

Kissimmee

Kissimmee is home to this holiday home. Mystic Dunes Golf Club and Arnold Palmer's Bay Hill Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Old Town and Walt Disney World® Resort. Travelling with kids? Make time for Disney's Hollywood Studios®, or head to an event or a match at ESPN Wide World of Sports Complex.
View more Holiday homes in OrlandoOpens in a new window
Map
Kissimmee, FL

What's nearby

  • Shingle Creek Regional Park - 1 min walk - 0.2 km
  • Pioneer Village at Shingle Creek - 5 min walk - 0.4 km
  • Kissimmee Go-Karts - 4 min drive - 1.7 km
  • Medieval Times - 6 min drive - 2.7 km
  • 192 Flea Market - 7 min drive - 3.1 km

Getting around

  • Kissimmee Station - 12 min drive
  • Poinciana Station - 13 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 13 min drive

Restaurants

  • ‪Wawa - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬5 min drive
  • ‪Steak 'n Shake - ‬4 min drive
  • ‪Wendy's - ‬19 min walk

Frequently asked questions

Does Veranda Palms 8 Bedroom Home with Pool (1722) have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Veranda Palms 8 Bedroom Home with Pool (1722)?

As of 13 Apr 2026, prices found for a 1-night stay for 2 adults at Veranda Palms 8 Bedroom Home with Pool (1722) on 19 Jul 2026 start from £276, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Veranda Palms 8 Bedroom Home with Pool (1722) pet-friendly?

No, pets are not allowed at this property.

How much is parking at Veranda Palms 8 Bedroom Home with Pool (1722)?

On-site parking is available at the property.

What time is check-in at Veranda Palms 8 Bedroom Home with Pool (1722)?

Check-in begins at 4:00 PM.

What time is check-out at Veranda Palms 8 Bedroom Home with Pool (1722)?

Checkout is at 10:00 AM.

Where is Veranda Palms 8 Bedroom Home with Pool (1722) located?

This family-friendly Kissimmee holiday home is within 2 mi (3 km) of Lake Cecile, Kissimmee Go-Karts and 192 Flea Market. Shingle Creek Regional Park and Medieval Times are also within 2 miles (3 km).

Reviews

6.4
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 11 out of 32 reviews
Rating 8 - Good. 3 out of 32 reviews
Rating 6 - Okay. 8 out of 32 reviews
Rating 4 - Poor. 1 out of 32 reviews
Rating 2 - Terrible. 9 out of 32 reviews

5.8/10

Cleanliness

8.2/10

Check-in

6.6/10

Communication

9.2/10

Location

6.8/10

Listing accuracy

Reviews

Verified

8/10 Good

Michelle M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family

It was great. The only thing was we couldn’t lock the back sliding door.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Ashley G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great stay

Loved this beautiful home !!
Stayed 4 nights in Nov 2022
Verified

10/10 Excellent

William M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Very nice snd easy to get to and from

The house was perfect for out trip
Stayed 5 nights in Feb 2023
Verified

8/10 Good

Linda N.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice property

Nice property in a good location.
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Kevin M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great!

Everything what good!
Stayed 3 nights in Feb 2025
Verified

2/10 Terrible

Kelly R.

Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy
Sadly, the condition of this house is terrible. The floors, walls, carpets bathrooms are absolutely filthy. There is an awful musty smell throughout the house. The furniture is broken and stained. The pool heater was not working and the management company said they could not get it to run. The heater upstairs doesn’t seem to work at all and we needed to have it come looked at. One towel person is not sufficient especially when you have kids who were using the community pool (as the pool at the house was not heated). I would tell the owner/management company to take this house off the rental market and replace all the carpet, paint the walls and steam clean and fix the furniture. Would not recommend this rental to anybody.
Stayed 6 nights in Nov 2025
Verified

6/10 Okay

D'onna W.

Liked: Check-in, location
Disliked: Cleanliness

Birthday Trip

It was a nice place, but you can tell that somethings have went unnoticed. There were holes in the net outside. The patio door would not lock we had to barricade ourselves in for safety. The trash bin had trash from previous guest and we received a notice on the door. You can tell where things had been wasted on the carpet from the stains and where damages had been done. It looked as if the housekeepers did the absolute bare minimum.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Charles H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Classic vacation

It was nice, carpet had a few stains but nothing to cry about, didn’t have any dish towels and the iron didn’t work but other than that it was great
Stayed 4 nights in Nov 2023
Verified

2/10 Terrible

O'Neal H.

Liked: Check-in
Disliked: Cleanliness, communication, listing accuracy

Na

The worst place I've ever stayed
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Jessica P.

Liked: Check-in, communication, location, listing accuracy
Disliked: Cleanliness

Great location! Nice property.

We enjoyed our stay! But the property could really use some updating. Walls need painted, carpet needs to be replaced, and it could use a good deep cleaning. The furniture was in poor condition and very dirty. We would consider staying again.
Stayed 7 nights in Feb 2022
Verified

6/10 Okay

Sylvia P.

Liked: Location, listing accuracy
Disliked: Cleanliness, communication

Family vacation

If your not used to having your house at 75 degrees this isn’t the place for you Only good thing about this place is the size stayed a week only had two towels per couple 5 couples 6 kids the house was pretty dirty stains in the carpet and on the walls had to worry about getting accused of that then got accused of stealing 14 towels!? Never again
Stayed 7 nights in Apr 2023
Verified

6/10 Okay

Mary B.

Liked: Check-in, communication, location
Disliked: Cleanliness

Beautiful home with some maintainance issues and cleaning concerns

The property is beautiful. There were a couple of maintenance concerns. It was not well manicured and some areas were poorly cleaned. The management team was very responsive and addressed issues quickly. But it was disappointing to require the assistance at all.
Stayed 3 nights in Apr 2023
Verified

2/10 Terrible

Marissa K.

Liked: Check-in, location
Disliked: Communication, listing accuracy

DO NOT BOOK!!!!!

If you would like to enjoy a time away from I would advise not to book. The house accommodated our family was the only pro because of the number of rooms but if you want to relax in cool breeze I would not advise from the first day we arrived we continuously advised the property management of the Ac unit, we were already alarmed when we met a fan in one of the rooms. Not to our surprise the AC unit was not working the fridge leaked and not enough towels for the pool. Their excuse for the AC was Florida is hot. Take my advice and DO NOT BOOK
Stayed 7 nights in Aug 2023
Verified

6/10 Okay

Tasha M.

Liked: Check-in, communication, location
Disliked: Listing accuracy

Never again 😡😡😡

The place itself was decent. They do not supply wash cloths and very little towels no kitchen towels. They trying to charge me for towels and hand cloths which half of what they claim wasn’t there and the towels that they showed looked as if they needed to be washed but they tried to say they were stained. It’s only one room in the house that gets a lil cool which is master upstairs. Carpets were badly stained. No broom mop was dirty floors needed mopping and they try to charge you an extra day for early check in and I don’t mean like noon I’m talking 2:00 pm. Don’t do it i should of paid attention to the reviews and listened
Stayed 4 nights in Jul 2023
Verified

6/10 Okay

Christy L.

Liked: Check-in, communication, location

Lots of space! Pleasant stay, but should have believed the other reviews

The location was good, easily accessed from main roads. The number of bedrooms and bathrooms was perfect for our group. There was room for everyone to be together or have some space to themselves. We did not request the pool heated but it was pleasant to sit at the edge and dangle toes in after long days of touristing! As noted in other reviews and listed in the description of the house, they provide minimal supplies. One of the guest rooms had enough TP for one night. There were enough towels, 2 per room, for us, but if bringing a family group you would likely need to either bring more, do a lot of laundry or buy some in town. You will definitely need to buy TP & paper towels. Also, the place really needs some upkeep. The carpets in every bedroom were stained. One of the sinks in the master bedroom wouldn't drain. Overall an OK stay but, having used VRBO multiple times, I expected a few more basic amenities to be provided.
Stayed 4 nights in Oct 2023
Verified

2/10 Terrible

Leydiana V.

Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy

HORRIBLE PLEASE DONT STAY and READ THIS

PLEASE READ PLEASE!!!! If you don’t want to be charged! Where do I begin…… I’ve never had a worse experience before in my life and I travel a lot . To start I’m going to say that I’ve never stayed at a rental before that has such a disgusting carpet and dirty walls. Literally all the rooms had a nasty carpet . All the walls had marks and stains . The bedsheets were dirty had pubes and hair . However this is not where it gets worse . We took very good care of the house even though the walls were disgusting , we GOT CHARGED $80 because of “supposedly marks on the kitchen wall, which were already there and a stained towel!!! A towel wihich should have been washed no problem . Mind you, no one even sat there on the kitchen counter . I tried to fight this, and they were not helpful at all. They did not care even though I said that nobody had even sat there we were not even in the house only to sleep at night. I’ve never had such a horrible customer service before . I regret staying there so much . OH HOW COULD I FORGET ! THE AC SUCKED!! Bottom floor and rooms were ovens . Extremely hot . So yeah , good luck if you decide to still stay there .
Stayed 3 nights in Aug 2023
Verified

4/10 Poor

Katie C.

Liked: Communication, location
Disliked: Cleanliness, listing accuracy

Do Not Stay Here

Our group was very disappointed with the conditions of this rental. Aside from the general lack of supplies (like hot pads, pans, cleaning supplies, etc.), which they are up front about, the rental itself was disgusting. As other reviews had mentioned, there were stains on all the carpets, bedding/bed covers, towels, and pillows as well as broken/dented siding, walls, window screens, couch & bed frames, and railings. I had to take pictures of everything to send to them upon initial check-in because they do not provide a condition report checklist which I had asked about prior to our stay. The worst part was that the thermostats on the first and upper floor were auto-set at 74 degrees, which I had asked about for them to fix/adjust prior to our trip AND during our trip as it was way too hot to sleep. Their response was the FL weather was the reason it was warm in the house even after they had sent maintenance to "fix" it. It never dropped below 80 degrees in the upper floor, which was an issue for the 20 people staying there. They also expected you to wash and dry all bedding/towels before 10am checkout, which was impossible with the broken drier & number of items we had to wash. While this rental is in a convenient location and had a nice pool, those are about the only nice things I can say. This company has the potential to be good as they are responsive, but they just do not take care of their properties and don't fix anything even after multiple of the same reviews.
Stayed 3 nights in Aug 2023
Verified

2/10 Terrible

tamika h.

Liked: Location
Disliked: Communication, listing accuracy

Disappointed

Initially we thought great property, until I got inside and it was problem after problem. Upon walk through of property upon arrival everything looked good. After settling, there was a closet door that was off track that kept falling, the entertainment room tv , was hanging off wall as mount was broken, also they provided no remotes for game system. The kitchen counter was broke if you sat at it or applied in pressure it separated from the island, so it could not be used for seating or dining. First off during a pandemic, the pool maintenance was not kept up. The 3rd maintenance man that came to the house stated pool filter had not been cleaned in months let alone their was a standing electrical issue that caused the motor not to work as well as pool to hold temperature. The pool was dirty, jacuzzi wasn't working, had no water and pool was not heated which we paid for heat and requested 24 hours in advance. The grill was nasty disgusting and did not work yet we filled it up with propane. and did not receive a refund. The pool area was dirty I had to call over 20 times throughout my stay regarding consistent issues, garbage pickup, etc., they are not organized or together. My concerns were not taken seriously. I would not recommend this rental to no one or this management company. To this day I haven't received any type of correspondence regarding all my concerns regarding the property. Had to report them to the Health Department and BBB as well as consult lawyer as I'm disputing charges. Also come to find out they do not wash duvets or comforters or sheets unless need be as we were charged for normal wear to linen. Also dryer does not dry well. To know we traveled during a pandemic and they did not take proper precautions with certain areas of this rental property is appalling.
Stayed 5 nights in Dec 2020
Verified

10/10 Excellent

Toccara R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Very Nice Home Great Location

Overall stay was AMAZING!!! LOVE the HUGE Master suite!!! A few things.....the screen around the pool should be replaced as it broken. The mop in the pantry should be cleaned after the cleaning people use it. BUT honestly the overall stay was GREAT my family & I loved the home. Plenty of space for our Thanksgiving celebration.
Stayed 5 nights in Nov 2022
Verified

2/10 Terrible

Nicholas M.

Disliked: Cleanliness, check-in, communication, location, listing accuracy

Don’t let pictures fool you too

This was my worst experience to stay at a place through VRBO. I would have been better off staying at the motel 6 or Howard Johnson. I was amazed how dirty/disgusting this house was. There is so much it’s hard to put in words but I will try. 1. There was still hair in bath tubs in 3 of the 6 bathrooms. 2. When wiping up a water spill on floor on first night in home the towel became so dirty we was charged for the towel. YES WAS CHARGED FOR TOWEL BEING DIRTY!!! 3. The child barrier around pool was broken and screening to keep bugs out was broken as well 4. The sheets was like sleeping on sandpaper. 5. Beds are all extremely uncomfortable (motel 6 has better mattresses) 7. When renting a VRBO it is expected to have utensils. I wasn’t expecting to be able to serve 10 but this place had 1 fork. No seriously it only had 1 fork for a house that sleeps 24. 8. The game room/garage did have an air conditioner but the garage didn’t completely shut so it was hot AF. I fixed it for them and it did kind of cool off but again I didn’t go on vacation to fix others problems. 9. Dryer does not dry clothes or towels On 1st, 2nd, or 3rd try. Each load takes minimum of 3 hours. 10. Paint on walls is in need of repaint. And on baluster. 11. Carpet is absolutely disgusting. Baby’s socks turned black. 12. Doors squeak so loudly that ever time someone uses bathroom we all hear them go in. 13. Pools chlorine was so high that we couldn’t swim. ( I went and bought PH strips and it registered above 9 which is not swimmable). 14. Dinning room chairs are on the verge of breaking 15. Had to purchase batteries to operate TVs. 16. Wi-Fi doesn’t support more than 3 TVs 17. Neighborhood is loud and community pool is a good place to create concrete scrapes. The slide dumps into 4-6” of water. Slide at your own risk 18. I was charged for dirty towels and sheets before it was ever attempted to wash them. 19. Hot water. What hot hater? Only hot water we could find was in pool. Overall I would highly suggest that you not rent this property. It is poorly maintained and does not possess the necessities. The communication with host is horrible at best they use a system that goes through a computer and it is very hard to communicate with someone that does not speak correct English especially when it is a bad connection through computer. VRBO should remove this property from their list. It gives them a bad name. I’d say more but I out of space!
Stayed 5 nights in May 2022
Verified

10/10 Excellent

Kendra J.

Liked: Cleanliness, check-in, communication, location, listing accuracy

The host was amazing the home was very beautiful and kid friendly my kids really enjoyed themselves

The property was perfect however the The maintenance man kept coming with false report stating things were broke so we couldn’t really enjoy us that Saturday the day of the party because he were there for hours and then would leave and come back saying that he got a ticket saying there’s something else broken and when he got there none of those problems appeared other than that I would definitely stay again the host was amazing and responded quickly the house was clean and close to everything definitely 5 stars from my family and I.
Stayed 2 nights in Jul 2021
Verified

8/10 Good

Chelesea W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice property mostly

Overall it was a good stay but it wasn't as nice as the pictures. All of the t.vs didn't work. They were slow responding. They also charged me over $100 for a couple of towels and a sheet that had something spilled on them. I paid for insurance and these sheets and towels could have easily been bleached cleaned.
Stayed 6 nights in Dec 2021
Verified

6/10 Okay

Josh U.

Liked: Check-in, communication, location, listing accuracy
Disliked: Cleanliness

Nice place

Nice place. Nice pool. Wasn’t cleaned well though.
Stayed 3 nights in Apr 2022
Verified

10/10 Excellent

tiffany f.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Awesome

⭐⭐⭐⭐⭐
Stayed 5 nights in Apr 2022
Verified

2/10 Terrible

Taizia M.

Liked: Location
Disliked: Cleanliness, communication

Ok but watch out for the charges on the back end!!

The house was pretty and in a good location. But It was a run down and not well maintained. Mold in the bathrooms, pool fence broken, etc.. We requested for the pool to be heated only to get there with it half full and freezing. After our trip we got an extra charge for a bench leg that was falling off, which it was already falling off when we got there. They also charged us for the garbage bags being broken in the garbage box, which was due to raccoons and there was no way to lock it so they couldn't get in. I tried to email and call the management company several times and couldn't get them to respond. Finally after weeks I got a response explaining what the extra charge was for, but when I tried to respond back, they stopped responding again. They charge a mandatory extra fee for "damage protection" for up to $1,500 worth of damages when you first rent the house. But I guess that bench leg that was already broken cost them more than that. Ugh Just terrible company. Wouldn't recommend renting a house through them. I know I never will again!
Stayed 4 nights in Jan 2022

About the host

Hosted by ACO Vacation Homes

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English, Spanish, Portuguese
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