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Veranda Palms 8 Bedroom Home with Pool (1722)

Galería de imágenes de Veranda Palms 8 Bedroom Home with Pool (1722)

Zona de estar
Piscina
Restauración
Zona infantil
Cocina privada

Comentarios

6,4 de 10
8 habitaciones6 baños24 huéspedes331.2 metros cuadrados

Servicios populares

  • Piscina
  • Cocina
  • Lavadora
  • Secadora
  • Wifi gratis
  • Aire acondicionado

Echa un vistazo a la zona

Ver en el mapa
Kissimmee, FL
  • Place, Parque regional Shingle Creek
    ‪A 1 min a pie‬
  • Place, Pioneer Village at Shingle Creek
    ‪A 5 min a pie‬
  • Place, Cena con espectáculo Medieval Times
    ‪A 6 min en coche‬
  • Airport, Orlando, Florida (MCO-Orlando Intl.)
    ‪A 30 min en coche‬

Habitaciones y camas

8 habitaciones (capacidad para 24 personas)

Habitación 2

2 camas dobles

Habitación 3

1 litera individual

Habitación 4

1 cama de matrimonio grande

Habitación 5

1 cama de matrimonio grande

Habitación 6

1 cama de matrimonio grande

Habitación 7

1 cama de matrimonio grande

Habitación 8

2 camas de matrimonio

Habitación 9

2 camas dobles

6 baños

Baño 1

Bañera o ducha · WC

Baño 2

Bañera o ducha · WC

Baño 3

Bañera o ducha · WC

Baño 4

Bañera o ducha · WC

Baño 5

Bañera o ducha · WC

Baño 6

Bañera o ducha · WC

Otros espacios

Porche o patio
Cocina
Comedor

Acerca de este alojamiento

Veranda Palms 8 Bedroom Home with Pool (1722)

ACO PREMIUM - 7 Bd con piscina orientada al sur (1722)

HABITACIÓN INDIVIDUAL CON PISCINA SUR, SPA Y SALA DE FAMILIA CON MESA DE HOCKEY DE AIRE.

Ubicación: Golden Palms Resort, Kissimmee, área de Disney

¡Su casa de vacaciones ubicada en Golden Palms Resort y un corto viaje a Disney lo está esperando!
Esta hermosa casa fue amueblada y decorada profesionalmente. ¡Lo pasarás genial en la sala de estar jugando en la mesa de hockey aéreo o viendo la televisión en este Smart TV de 60 "! O diviértase al aire libre en su piscina privada orientada al sur con spa mientras prepara una barbacoa en la parrilla.
Todos tendrán el espacio que necesitan en esta casa de 7 habitaciones (cada una de ellas con su propia Smart TV) y 6 baños (5 suites) que pueden acomodar hasta 18 personas muy cómodas. Le encantará cocinar en esta cocina moderna que está totalmente equipada con todos los electrodomésticos que necesita para preparar excelentes comidas. También cuenta con secador de pelo, plancha y tabla de planchar, lavadora y secadora.
Después de un día en los parques, relájese en la amplia sala de estar con el cómodo sofá y también un Smart TV de 60 ". Haga de sus vacaciones una estancia memorable en esta casa.


Visión general:

7 habitaciones - 5 suites
6 baños
Smart TV en todas las habitaciones.
Sala de estar con Smart TV 60 "
Habitación familiar con Smart TV 60 ”y mesa de air hockey.
Cocina totalmente equipada
Lavadora y secadora
Planchar
Secadoras de cabello
Área de patio con piscina orientada al sur, spa y parrilla
Acceso gratuito a Internet Wifi
Ropa de cama y toallas proporcionadas.
Ropa de cama: 4 Reyes, 2 Reinas, 2 Fulls, 2 Gemelos
Con capacidad para 18 personas
Superficie del piso: 3565 pies cuadrados


Configuración:

Abajo:
Sala de estar con Smart TV 60 "
Habitación familiar con Smart TV 60 ”y mesa de air hockey.
Cocina totalmente equipada
Comedor
Dormitorio # 1: una cama king size y Smart TV de 40 "
Baño # 1: Bañera y tocador.
Dormitorio # 2: Dos camas matrimoniales y Smart TV 40 "
Piscina privada y spa
Parrilla
Lavandería

Piso de arriba:
Dormitorio # 3: Master Suite con una cama King size, vestidor y Smart TV de 60 "
Baño # 2: baño principal con ducha de lluvia y tocador doble
Dormitorio # 4 (suite): una cama king size y Smart TV de 40 "
Baño # 3 (suite): bañera y tocador.
Dormitorio # 5 (suite): Dos camas tamaño queen y Smart TV 40 ”
Baño # 4 (suite): bañera y tocador.
Dormitorio # 6 (suite): Dos camas tamaño Twin, tema de Disney y Smart TV 40 ”
Baño # 5 (suite): bañera y tocador.
Dormitorio # 7 (suite): una cama king size y Smart TV de 40 "
Baño # 6 (suite): bañera y tocador.


El vecindario

¡Traiga a su familia para unas vacaciones preciadas que recordarán para siempre! Este nuevo complejo está a solo minutos de la diversión y las atracciones de Orlando, pero también ofrece un mundo pacífico, con paseos tranquilos y acceso privilegiado a la reserva natural de Shingle Creek. El complejo tiene un gimnasio comunitario, sala de estar y una piscina con dos toboganes para sus hijos! El nivel de confort, seguridad e instalaciones le proporcionará unas vacaciones muy especiales. ¡Disfrute de sus vacaciones especiales en el área de Disney en el Golden Palms Resort!


Moverse:

• Walt Disney World - 6 millas
• SeaWorld - 9 millas
• Universal Studios - 12 millas
• Centro espacial Kennedy - 61 millas
• LEGOLAND Florida - 38 millas
• Aeropuerto Internacional de Orlando - 21 millas
• Aeropuerto Internacional de Sanford - 50 millas
• Busch Gardens - 69 millas
• Farmacia Walgreens - 4 millas
• Walmart - 3 millas
• Supermercado Publix - 2 millas


EXTRAS:

CALOR DE LA PISCINA (si corresponde): $ 40. 00 por día (mínimo 5 días) - bajo petición.

LIMPIEZA DE LA PARRILLA (si corresponde): para usar la parrilla cobramos $ 60 más impuestos de limpieza obligatoria.
No proporcionamos propano, es responsabilidad del huésped. Proporcionamos tanque de propano para rellenar - a pedido.

Para servicios adicionales como entradas de parques temáticos, coches de alquiler, espectáculos y mucho más, póngase en contacto con nuestro departamento de reservas.

CHECK IN: 4pm

SALIDA: 11 am

Edad mínima: el líder del partido debe tener 21 años o más para confirmar la reserva.


DESPUÉS DE RESERVAR:

Nuestro check in es 100% electrónico para su conveniencia.
Una vez que nuestro equipo reciba todos los documentos firmados, enviamos el comprobante con la información necesaria para acceder a la casa. Nuestros huéspedes pueden ir directamente a sus casas.
Somos la empresa de gestión de la propiedad responsable de la propiedad. Asegúrate de que tienes tu voucher antes de tu llegada porque no hay ACO recepción frente / personal disponible en la comunidad. Nuestro equipo está disponible 24/7 en la línea de emergencia.


Reserve ahora y disfrute de esta hermosa casa!

Añade las fechas para ver los precios

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8.6 sobre 10, Excelente, (17 comentarios)
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Normas del alojamiento

Hora de comienzo del registro de entrada: 16:00
Edad mínima para alquilar: 21
Hora límite del registro de salida: 10:00
default

Menores

Se admiten niños a partir de cualquier edad
default

Eventos

No se permiten eventos
default

Mascotas

No se admiten mascotas
default

Fumadores

No se permite fumar

Información importante

Otros detalles

Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluye lo siguiente: extintor.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
Número de registro de la propiedad DWE5922421
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.

Información sobre la zona

Kissimmee

Esta casa de vacaciones se encuentra en Kissimmee. Club de golf Mystic Dunes y Club de golf Arnold Palmer's Bay Hill Club & Lodge son excelentes opciones para los que buscan unas vacaciones activas; añádelas a tu itinerario junto a otros atractivos turísticos como Complejo de entretenimiento Old Town y Walt Disney World® Resort. ¿Viajas con niños? Entonces una buena opción será llevarlos a Disney's Hollywood Studios®, ¡estarán encantados! Puedes aprovechar también para ver algún partido o evento en ESPN Wide World of Sports Complex.
Ver más casas de vacaciones en OrlandoSe abre en una ventana nueva
Mapa
Kissimmee, FL

Qué hay en los alrededores

  • Parque regional Shingle Creek - A 1 min a pie - 0.2 km
  • Pioneer Village at Shingle Creek - A 5 min a pie - 0.4 km
  • Kissimmee Go-Karts - A 4 min en coche - 1.7 km
  • Cena con espectáculo Medieval Times - A 6 min en coche - 2.7 km
  • Mercadillo 192 Flea Market - A 7 min en coche - 3.1 km

Cómo moverse por la zona

  • Estación de tren Kissimmee: 12 min en coche
  • Estación de Poinciana: 13 min en coche
  • Kissimmee, FL (ISM-Kissimmee Gateway): a 13 min en coche

Restaurantes

  • ‪Wawa - ‬A 4 min en coche
  • ‪McDonald's - ‬A 3 min en coche
  • ‪Chick-fil-A - ‬A 5 min en coche
  • ‪Steak 'n Shake - ‬A 4 min en coche
  • ‪Wendy's - ‬A 19 min a pie

Preguntas frecuentes

¿En Veranda Palms 8 Bedroom Home with Pool (1722) hay piscina?

Sí, este alojamiento cuenta con una piscina al aire libre.

¿Cuánto cuesta alojarse en Veranda Palms 8 Bedroom Home with Pool (1722)?

A fecha de 12 de abr de 2026, los precios encontrados para una estancia de una noche y dos adultos en Veranda Palms 8 Bedroom Home with Pool (1722) el 19 de jul de 2026 son de al menos 317 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.

¿En Veranda Palms 8 Bedroom Home with Pool (1722) se aceptan mascotas?

No, este alojamiento no admite mascotas.

¿Cuál es el precio del aparcamiento en Veranda Palms 8 Bedroom Home with Pool (1722)?

El alojamiento cuenta con estacionamiento propio.

¿A qué hora se realiza la entrada en Veranda Palms 8 Bedroom Home with Pool (1722)?

Hora de inicio del registro de entrada: 16:00.

¿A qué hora se realiza la salida en Veranda Palms 8 Bedroom Home with Pool (1722)?

La salida se realiza a las 10:00.

¿Dónde se encuentra Veranda Palms 8 Bedroom Home with Pool (1722)?

Esta casa de vacaciones de Kissimmee para familias se encuentra a menos de 3 kilómetros de Lago Cecile, Kissimmee Go-Karts y Mercadillo 192 Flea Market. Parque regional Shingle Creek y Cena con espectáculo Medieval Times también están a menos de 3 kilómetros.

Comentarios

6,4
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
11 comentarios de un total de 32 con una puntuación de 10 - Excelente
3 comentarios de un total de 32 con una puntuación de 8 - Bueno
8 comentarios de un total de 32 con una puntuación de 6 - Normal
1 comentarios de un total de 32 con una puntuación de 4 - Mediocre
9 comentarios de un total de 32 con una puntuación de 2 - Horrible

5,8/10

Limpieza

8,2/10

Llegada

6,6/10

Comunicación

9,2/10

Ubicación

6,8/10

Precisión del anuncio

Comentarios

Verificado

8/10 Bueno

Michelle M.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Family

It was great. The only thing was we couldn’t lock the back sliding door.
Se alojó 4 noches en junio de 2025
Verificado

10/10 Excelente

Ashley G.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great stay

Loved this beautiful home !!
Se alojó 4 noches en noviembre de 2022
Respuesta de VrboOwner el 21 de nov de 2022
Dear Ashley, Thank you so much for staying with us. We loved hearing about your experience and will hope to see you again with us. Happy thanksgiving and a wonderful week. Best Regards, ACO l Guest Experience
Verificado

10/10 Excelente

William M.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Very nice snd easy to get to and from

The house was perfect for out trip
Se alojó 5 noches en febrero de 2023
Respuesta de VrboOwner el 22 de feb de 2023
William, We would like to extend our warmest welcome to you and thank you for choosing us to host your vacation in Florida. We hope that your stay has been a pleasant one and that you have enjoyed all of the attractions and amenities that Florida has to offer. At ACO VACATION HOMES, we strive to provide our guests with the best experience possible, and we are delighted that you chose us for your stay. We hope that you will consider staying with us again on your next visit to Florida. We appreciate your business and look forward to seeing you again soon. Sincerely, Ronald
Verificado

8/10 Bueno

Linda N.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Nice property

Nice property in a good location.
Se alojó 5 noches en julio de 2023
Respuesta de VrboOwner el 16 de ago de 2023
Hello Linda, I'm glad to hear that you enjoyed your stay at our property and appreciated the location! We always strive to provide our guests with the best possible experience, and your feedback is valuable in helping us maintain and improve our services. If you have any other suggestions or comments, please don't hesitate to share them with us. We hope to welcome you back for another great vacation soon! Best regards, Ronald
Verificado

10/10 Excelente

Kevin M.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great!

Everything what good!
Se alojó 3 noches en febrero de 2025
Respuesta de VrboOwner el 2 de jun de 2025
Dear Kevin, thank you for your review! We’re glad to know everything went well during your stay. It was a pleasure hosting you, and we hope to welcome you back again soon. Best regards, ACO Reservations Team Daniel R.
Verificado

2/10 Horrible

Kelly R.

Aspectos positivos: Ubicación
Aspectos negativos: Limpieza, llegada, comunicación y precisión del anuncio
Sadly, the condition of this house is terrible. The floors, walls, carpets bathrooms are absolutely filthy. There is an awful musty smell throughout the house. The furniture is broken and stained. The pool heater was not working and the management company said they could not get it to run. The heater upstairs doesn’t seem to work at all and we needed to have it come looked at. One towel person is not sufficient especially when you have kids who were using the community pool (as the pool at the house was not heated). I would tell the owner/management company to take this house off the rental market and replace all the carpet, paint the walls and steam clean and fix the furniture. Would not recommend this rental to anybody.
Se alojó 6 noches en noviembre de 2025
Verificado

6/10 Normal

D'onna W.

Aspectos positivos: Llegada y ubicación
Aspectos negativos: Limpieza

Birthday Trip

It was a nice place, but you can tell that somethings have went unnoticed. There were holes in the net outside. The patio door would not lock we had to barricade ourselves in for safety. The trash bin had trash from previous guest and we received a notice on the door. You can tell where things had been wasted on the carpet from the stains and where damages had been done. It looked as if the housekeepers did the absolute bare minimum.
Se alojó 4 noches en junio de 2025
Verificado

10/10 Excelente

Charles H.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Classic vacation

It was nice, carpet had a few stains but nothing to cry about, didn’t have any dish towels and the iron didn’t work but other than that it was great
Se alojó 4 noches en noviembre de 2023
Respuesta de VrboOwner el 12 de mar de 2024
Thank you for your feedback and wonderful review. We apologize for the carpet stains, lack of dish towels, and issues with the iron. We'll address these concerns promptly. We appreciate your understanding and hope to welcome you back for another great stay. Best regards, ACO Reservations Team Daniel
Verificado

2/10 Horrible

O'Neal H.

Aspectos positivos: Llegada
Aspectos negativos: Limpieza, comunicación y precisión del anuncio

Na

The worst place I've ever stayed
Se alojó 3 noches en junio de 2024
Verificado

10/10 Excelente

Jessica P.

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Aspectos negativos: Limpieza

Great location! Nice property.

We enjoyed our stay! But the property could really use some updating. Walls need painted, carpet needs to be replaced, and it could use a good deep cleaning. The furniture was in poor condition and very dirty. We would consider staying again.
Se alojó 7 noches en febrero de 2022
Respuesta de VrboOwner el 18 de may de 2022
Dear Jessica, thank you so much for your feedback, we really appreciate it, it helps us seek for quality and improvement of our services. We would love to see you again with us. Have a wonderful weekend. ACO Guest experience.
Verificado

6/10 Normal

Sylvia P.

Aspectos positivos: Ubicación y precisión del anuncio
Aspectos negativos: Limpieza y comunicación

Family vacation

If your not used to having your house at 75 degrees this isn’t the place for you Only good thing about this place is the size stayed a week only had two towels per couple 5 couples 6 kids the house was pretty dirty stains in the carpet and on the walls had to worry about getting accused of that then got accused of stealing 14 towels!? Never again
Se alojó 7 noches en abril de 2023
Respuesta de VrboOwner el 19 de may de 2023
Dear Sylvia, Thank you for taking the time to provide feedback on your recent stay at our vacation home. We apologize for any inconvenience you may have experienced due to the temperature settings. As you mentioned, Florida is indeed a tropical state, and the standard temperature for most homes in the area is set at around 75 degrees. We understand that this may not be ideal for everyone, and we'll take this into consideration for future guests. We are sorry to hear about the insufficient number of towels and the cleanliness issues you encountered during your stay. Our team strives to provide a comfortable and clean environment for all our guests, and we apologize if we did not meet your expectations in this regard. We have addressed these concerns with our housekeeping team to ensure that they are resolved for future stays. We appreciate your feedback and hope you will give us another opportunity to provide you with a better experience in the future. Best regards, Ronald ACO Vacation Homes
Verificado

6/10 Normal

Mary B.

Aspectos positivos: Llegada, comunicación y ubicación
Aspectos negativos: Limpieza

Beautiful home with some maintainance issues and cleaning concerns

The property is beautiful. There were a couple of maintenance concerns. It was not well manicured and some areas were poorly cleaned. The management team was very responsive and addressed issues quickly. But it was disappointing to require the assistance at all.
Se alojó 3 noches en abril de 2023
Respuesta de VrboOwner el 6 de may de 2023
Dear Mary, Thank you for taking the time to share your feedback about your stay at our vacation property. We're delighted to know that you found the property beautiful and our management team responsive. We apologize for any inconvenience you experienced due to the maintenance and cleanliness issues. Your feedback is important to us, and we'll make sure to address these concerns promptly to ensure future guests have an even better experience. Again, thank you for bringing this to our attention, and we hope you'll consider staying with us again in the future. Best regards, Ronald
Verificado

2/10 Horrible

Marissa K.

Aspectos positivos: Llegada y ubicación
Aspectos negativos: Comunicación y precisión del anuncio

DO NOT BOOK!!!!!

If you would like to enjoy a time away from I would advise not to book. The house accommodated our family was the only pro because of the number of rooms but if you want to relax in cool breeze I would not advise from the first day we arrived we continuously advised the property management of the Ac unit, we were already alarmed when we met a fan in one of the rooms. Not to our surprise the AC unit was not working the fridge leaked and not enough towels for the pool. Their excuse for the AC was Florida is hot. Take my advice and DO NOT BOOK
Se alojó 7 noches en agosto de 2023
Verificado

6/10 Normal

Tasha M.

Aspectos positivos: Llegada, comunicación y ubicación
Aspectos negativos: Precisión del anuncio

Never again 😡😡😡

The place itself was decent. They do not supply wash cloths and very little towels no kitchen towels. They trying to charge me for towels and hand cloths which half of what they claim wasn’t there and the towels that they showed looked as if they needed to be washed but they tried to say they were stained. It’s only one room in the house that gets a lil cool which is master upstairs. Carpets were badly stained. No broom mop was dirty floors needed mopping and they try to charge you an extra day for early check in and I don’t mean like noon I’m talking 2:00 pm. Don’t do it i should of paid attention to the reviews and listened
Se alojó 4 noches en julio de 2023
Respuesta de VrboOwner el 13 de ago de 2023
Hi Tasha, I hope you're doing well! I wanted to personally thank you for your feedback on your recent stay with us. At ACO Vacation Homes, we value our guests’ opinions and always strive to provide the best experience possible. Just to clarify, we never advertise that we provide washcloths. We do, however, provide one bath towel per guest and offer washing machines and dryers for your convenience. This way, you can clean them at any time during your stay without needing extra towels. As for carpet stains, it's not uncommon for vacation homes to experience wear and tear. We do have a deep cleaning schedule in place to maintain the quality of our homes. Regarding early check-in requests, they are not part of the original booking agreement. It's standard practice to charge an additional fee for early check-ins since they are outside of the reservation terms. Please feel free to reach out if you have any other questions or concerns. We appreciate your understanding and hope to see you again soon! Best regards, Ronald
Verificado

6/10 Normal

Christy L.

Aspectos positivos: Llegada, comunicación y ubicación

Lots of space! Pleasant stay, but should have believed the other reviews

The location was good, easily accessed from main roads. The number of bedrooms and bathrooms was perfect for our group. There was room for everyone to be together or have some space to themselves. We did not request the pool heated but it was pleasant to sit at the edge and dangle toes in after long days of touristing! As noted in other reviews and listed in the description of the house, they provide minimal supplies. One of the guest rooms had enough TP for one night. There were enough towels, 2 per room, for us, but if bringing a family group you would likely need to either bring more, do a lot of laundry or buy some in town. You will definitely need to buy TP & paper towels. Also, the place really needs some upkeep. The carpets in every bedroom were stained. One of the sinks in the master bedroom wouldn't drain. Overall an OK stay but, having used VRBO multiple times, I expected a few more basic amenities to be provided.
Se alojó 4 noches en octubre de 2023
Verificado

2/10 Horrible

Leydiana V.

Aspectos positivos: Llegada y ubicación
Aspectos negativos: Limpieza, comunicación y precisión del anuncio

HORRIBLE PLEASE DONT STAY and READ THIS

PLEASE READ PLEASE!!!! If you don’t want to be charged! Where do I begin…… I’ve never had a worse experience before in my life and I travel a lot . To start I’m going to say that I’ve never stayed at a rental before that has such a disgusting carpet and dirty walls. Literally all the rooms had a nasty carpet . All the walls had marks and stains . The bedsheets were dirty had pubes and hair . However this is not where it gets worse . We took very good care of the house even though the walls were disgusting , we GOT CHARGED $80 because of “supposedly marks on the kitchen wall, which were already there and a stained towel!!! A towel wihich should have been washed no problem . Mind you, no one even sat there on the kitchen counter . I tried to fight this, and they were not helpful at all. They did not care even though I said that nobody had even sat there we were not even in the house only to sleep at night. I’ve never had such a horrible customer service before . I regret staying there so much . OH HOW COULD I FORGET ! THE AC SUCKED!! Bottom floor and rooms were ovens . Extremely hot . So yeah , good luck if you decide to still stay there .
Se alojó 3 noches en agosto de 2023
Respuesta de VrboOwner el 10 de oct de 2023
Dear Leydiana, Thank you for taking the time to provide feedback about your stay at our vacation home. We're sorry to hear that your experience was less than satisfactory. We'd like to address the issues you raised. On reviewing our records, we did not receive any complaints from you during your stay, from the day of arrival up to check-out. We also did not receive any complaints regarding the towels, walls, or carpet stains. Please understand that stains on walls and carpets are normal for a vacation home. However, damage to sheets or towels is not allowed. Guests are responsible for replacing damaged items or paying the damage fee to cover the cost of the replacement. We apologize for any inconvenience this may have caused and appreciate your understanding. If you have further concerns, please feel free to reach out to us. Best regards, Ronald ACO Vacation Homes
Verificado

4/10 Mediocre

Katie C.

Aspectos positivos: Comunicación y ubicación
Aspectos negativos: Limpieza y precisión del anuncio

Do Not Stay Here

Our group was very disappointed with the conditions of this rental. Aside from the general lack of supplies (like hot pads, pans, cleaning supplies, etc.), which they are up front about, the rental itself was disgusting. As other reviews had mentioned, there were stains on all the carpets, bedding/bed covers, towels, and pillows as well as broken/dented siding, walls, window screens, couch & bed frames, and railings. I had to take pictures of everything to send to them upon initial check-in because they do not provide a condition report checklist which I had asked about prior to our stay. The worst part was that the thermostats on the first and upper floor were auto-set at 74 degrees, which I had asked about for them to fix/adjust prior to our trip AND during our trip as it was way too hot to sleep. Their response was the FL weather was the reason it was warm in the house even after they had sent maintenance to "fix" it. It never dropped below 80 degrees in the upper floor, which was an issue for the 20 people staying there. They also expected you to wash and dry all bedding/towels before 10am checkout, which was impossible with the broken drier & number of items we had to wash. While this rental is in a convenient location and had a nice pool, those are about the only nice things I can say. This company has the potential to be good as they are responsive, but they just do not take care of their properties and don't fix anything even after multiple of the same reviews.
Se alojó 3 noches en agosto de 2023
Verificado

2/10 Horrible

tamika h.

Aspectos positivos: Ubicación
Aspectos negativos: Comunicación y precisión del anuncio

Disappointed

Initially we thought great property, until I got inside and it was problem after problem. Upon walk through of property upon arrival everything looked good. After settling, there was a closet door that was off track that kept falling, the entertainment room tv , was hanging off wall as mount was broken, also they provided no remotes for game system. The kitchen counter was broke if you sat at it or applied in pressure it separated from the island, so it could not be used for seating or dining. First off during a pandemic, the pool maintenance was not kept up. The 3rd maintenance man that came to the house stated pool filter had not been cleaned in months let alone their was a standing electrical issue that caused the motor not to work as well as pool to hold temperature. The pool was dirty, jacuzzi wasn't working, had no water and pool was not heated which we paid for heat and requested 24 hours in advance. The grill was nasty disgusting and did not work yet we filled it up with propane. and did not receive a refund. The pool area was dirty I had to call over 20 times throughout my stay regarding consistent issues, garbage pickup, etc., they are not organized or together. My concerns were not taken seriously. I would not recommend this rental to no one or this management company. To this day I haven't received any type of correspondence regarding all my concerns regarding the property. Had to report them to the Health Department and BBB as well as consult lawyer as I'm disputing charges. Also come to find out they do not wash duvets or comforters or sheets unless need be as we were charged for normal wear to linen. Also dryer does not dry well. To know we traveled during a pandemic and they did not take proper precautions with certain areas of this rental property is appalling.
Se alojó 5 noches en diciembre de 2020
Respuesta de VrboOwner el 22 de feb de 2021
Thank you for choosing ACO's property for your recent stay! We'd love your feedback on what you enjoyed and what we can do to improve the experience for our future guests. Kind regards; ACO Vacation Homes team.
Verificado

10/10 Excelente

Toccara R.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Very Nice Home Great Location

Overall stay was AMAZING!!! LOVE the HUGE Master suite!!! A few things.....the screen around the pool should be replaced as it broken. The mop in the pantry should be cleaned after the cleaning people use it. BUT honestly the overall stay was GREAT my family & I loved the home. Plenty of space for our Thanksgiving celebration.
Se alojó 5 noches en noviembre de 2022
Respuesta de VrboOwner el 7 de ene de 2023
Dear Toccara, Thank you very much for taking the time to respond to our inquiry regarding your stay. We are delighted to hear that it was great! Your kind words are greatly appreciated and serve as a reminder of why our customers are so important to us. Once again, thank you for choosing ACO Vacation Homes during your travels; it was a pleasure having you as a guest in one of our homes. If there is anything else we can do for you in the future please don't hesitate to reach out! Best regards, Ronald Supan ACO Vacation Homes
Verificado

2/10 Horrible

Nicholas M.

Aspectos negativos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Don’t let pictures fool you too

This was my worst experience to stay at a place through VRBO. I would have been better off staying at the motel 6 or Howard Johnson. I was amazed how dirty/disgusting this house was. There is so much it’s hard to put in words but I will try. 1. There was still hair in bath tubs in 3 of the 6 bathrooms. 2. When wiping up a water spill on floor on first night in home the towel became so dirty we was charged for the towel. YES WAS CHARGED FOR TOWEL BEING DIRTY!!! 3. The child barrier around pool was broken and screening to keep bugs out was broken as well 4. The sheets was like sleeping on sandpaper. 5. Beds are all extremely uncomfortable (motel 6 has better mattresses) 7. When renting a VRBO it is expected to have utensils. I wasn’t expecting to be able to serve 10 but this place had 1 fork. No seriously it only had 1 fork for a house that sleeps 24. 8. The game room/garage did have an air conditioner but the garage didn’t completely shut so it was hot AF. I fixed it for them and it did kind of cool off but again I didn’t go on vacation to fix others problems. 9. Dryer does not dry clothes or towels On 1st, 2nd, or 3rd try. Each load takes minimum of 3 hours. 10. Paint on walls is in need of repaint. And on baluster. 11. Carpet is absolutely disgusting. Baby’s socks turned black. 12. Doors squeak so loudly that ever time someone uses bathroom we all hear them go in. 13. Pools chlorine was so high that we couldn’t swim. ( I went and bought PH strips and it registered above 9 which is not swimmable). 14. Dinning room chairs are on the verge of breaking 15. Had to purchase batteries to operate TVs. 16. Wi-Fi doesn’t support more than 3 TVs 17. Neighborhood is loud and community pool is a good place to create concrete scrapes. The slide dumps into 4-6” of water. Slide at your own risk 18. I was charged for dirty towels and sheets before it was ever attempted to wash them. 19. Hot water. What hot hater? Only hot water we could find was in pool. Overall I would highly suggest that you not rent this property. It is poorly maintained and does not possess the necessities. The communication with host is horrible at best they use a system that goes through a computer and it is very hard to communicate with someone that does not speak correct English especially when it is a bad connection through computer. VRBO should remove this property from their list. It gives them a bad name. I’d say more but I out of space!
Se alojó 5 noches en mayo de 2022
Verificado

10/10 Excelente

Kendra J.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

The host was amazing the home was very beautiful and kid friendly my kids really enjoyed themselves

The property was perfect however the The maintenance man kept coming with false report stating things were broke so we couldn’t really enjoy us that Saturday the day of the party because he were there for hours and then would leave and come back saying that he got a ticket saying there’s something else broken and when he got there none of those problems appeared other than that I would definitely stay again the host was amazing and responded quickly the house was clean and close to everything definitely 5 stars from my family and I.
Se alojó 2 noches en julio de 2021
Verificado

8/10 Bueno

Chelesea W.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Nice property mostly

Overall it was a good stay but it wasn't as nice as the pictures. All of the t.vs didn't work. They were slow responding. They also charged me over $100 for a couple of towels and a sheet that had something spilled on them. I paid for insurance and these sheets and towels could have easily been bleached cleaned.
Se alojó 6 noches en diciembre de 2021
Respuesta de VrboOwner el 20 de may de 2022
Dear Chelsea, thank you for your feedback! We apologize for the inconvenience. When the charges happen it’s because they came back from the laundry cleaning company as not usable anymore. Thank you for staying with us. Best Regards.
Verificado

6/10 Normal

Josh U.

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Aspectos negativos: Limpieza

Nice place

Nice place. Nice pool. Wasn’t cleaned well though.
Se alojó 3 noches en abril de 2022
Respuesta de VrboOwner el 29 de may de 2022
Dear Josh, thank you for your feedback. We apologize about the cleaning situation. We were not aware that this was an issue at your stay. We hope to you again and make a super stay next time. Have a lovely week. Best Regards ACO l Guest Experience
Verificado

10/10 Excelente

tiffany f.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Awesome

⭐⭐⭐⭐⭐
Se alojó 5 noches en abril de 2022
Respuesta de VrboOwner el 23 de may de 2022
Dear Tiffany, we are very happy that you loved your stay. Come back and visit us again soon. Have a super week. ACO l Guest Experience
Verificado

2/10 Horrible

Taizia M.

Aspectos positivos: Ubicación
Aspectos negativos: Limpieza y comunicación

Ok but watch out for the charges on the back end!!

The house was pretty and in a good location. But It was a run down and not well maintained. Mold in the bathrooms, pool fence broken, etc.. We requested for the pool to be heated only to get there with it half full and freezing. After our trip we got an extra charge for a bench leg that was falling off, which it was already falling off when we got there. They also charged us for the garbage bags being broken in the garbage box, which was due to raccoons and there was no way to lock it so they couldn't get in. I tried to email and call the management company several times and couldn't get them to respond. Finally after weeks I got a response explaining what the extra charge was for, but when I tried to respond back, they stopped responding again. They charge a mandatory extra fee for "damage protection" for up to $1,500 worth of damages when you first rent the house. But I guess that bench leg that was already broken cost them more than that. Ugh Just terrible company. Wouldn't recommend renting a house through them. I know I never will again!
Se alojó 4 noches en enero de 2022

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