In HANALEI - Gorgeous new interior and furniture

My husband and I booked this house for our stay in Apr 2018 - The furniture was nice but the house definitely looked 'worn.' The real issue we had were the ants in the kitchen and both bathrooms. I unpacked my items in the master bath and my husband did the same in the spare bathroom. There were excessive amount of ants in both bathrooms and on our items. We would kill them and more would keep returning. We were planning on using the kitchen to cook meals during our stay. My husband used the toaster and after pulling his toast out had ants on his toast/hand. There was also a very large 'stream' of ants that formed from the base of the sink into the garbage disposal. We overall felt this was an overall sign of the cleanliness of the house and had to stay elsewhere. I had texted the house manager, Lauren, and did not receive a reply. She had emailed me in regards to something else and I addressed the situation via email. I had initially asked for more ant traps (there are some in the kitchen already) and she stated that she could drop more off but would probably not take care of the concern. Lauren never once apologized for the issue. Also, as a side note, there are 2 green geckos that are in the house, which Lauren stated is 'normal' in Hawaii; so just make sure you are OK with that before booking. My husband and I have stayed in many house rentals throughout the US and we understand things aren't going to be perfect, and we aren't ones to complain but I felt I had to make our issues known as we typically rely on a reviews when booking rental homes.

The home was perfect for our family vacation to Hanalei. The property was beautiful and so clean and inviting. Thank you so much.

This is a fantastic rental property in Hanalei. The photos and descriptions showed how great the house was and it didn't disappoint. There is a huge covered lanai with views and the interior was spacious and perfect for 2 couples. There are 2 large master suites with king beds with Air condition units in the bedroom - although we didn't need them when we visited in October. In the hallway between the bedrooms is a half bath with stackable washer/dryer. All of the towels and linens are nice and seems to be new. My husband and I have probably rented 5 different properties in Hanalei over the years, and this was the best one yet! It is clear that the owner, Lauren, has spent time and resources thinking of everything a renter would like while visiting. There are also boogie boards, bikes, snorkel equipment! It is close to the road - so there is some road noise as folks pass by, but the cars go slow (think it's only 25mph) and it's quiet after dark! We did not hear any roosters at this property! Would definitely recommend this property and hope to return sometime soon!

The day before we were set to fly to Kauai we had a previous rental cancel on us. My fiance found Waile Hale and we reached out to them and Lauren responded immediately. The entire stay she was tentative and went above and beyond expectations to make us feel at home. The bikes and water gear allowed us to stroll into the nearby town and walk to the beach with little effort and enabled us to take full advantage of our Honeymoon. The place itself was peaceful, with an amazing view and lots of privacy. Initally the house was quite hot (we had heard later the trade winds had not been that strong this time of year); however the two bedrooms had air conditioning which made for a perfect nights sleep and there were plenty of fans that kept us a good temperature. After touring the entire island both my husband and I hands down agreed Hanalei town was the best spot on the island and that the emergency last minute rental change was a blessing in disguise. We couldn't have been more happy with the fully stocked house, comfy bed and perfect location. We can't wait to visit again!

We stayed here with our two children (ages 2 and 6) for a week. The house is perfect and very well equipped for children and beach goers. We twice daily made the quick walk to the beach, carting our children and gear in the provided wagon, and then relaxing. Easy walk or bike ride to town. The house itself has a lovely view and was super comfortable. Easy to cook dinners with all the necessary items for a full kitchen. We hope to be back again soon!