I gave three stars because everything about the property was great. My friends, and myself had a great time. There was plenty of room for all of us to be all together for meals and at the same time we could find a quiet corner to read or take a nap.

However, my problem was with Mysty Mountain Properties we were held responsible for the front door handle that worked the entire time my group was up there, but now Mysty Mountain Properties is claiming we broke. They emailed me that they were filing a claim against the insurance policy they make you pay for to rent from them. I was upset that they filed this claim before talking with me about it first and then when I emailed back for them to explain how it was broken I got a few emails back from them and then an email saying they would get back to me later and that was over two weeks ago and I have not heard back. The other issue I had with them was I called the after hours line because it was after hours about the breaker for the hot tub kept popping, I never received a call back. The thing that bothered me the most was after you request a booking they send you documents that they want you to fill out with your information for that weekend. That is normal for most rental places, what was not normal when they asked how many people where going they asked for first name, last name, and the phone number for all who were going and the make, model and license plate number for all the cars. That to me was asking for personnel information of the other guest that they didn't need to know. I understand about asking how many guest and cars, but phone numbers and licence plate numbers? I called and asked them about it and they told me it was to make sure there was not more people then there should be and if the police came for a noise violation they can see if there was someone there that shouldn't be. I told them that i was not giving them the phone numbers or licence plate number because i felt uncomfortable giving that personnel information to them and they said I didn't have to give those bits to them.

The rest of the stay was good though.