Owner's Response: A larger TV has been installed and the mattress in the second bedroom has been put on a box spring and frame. I checked with my cleaning woman and she said all sheets were washed as usual, and all beds were made by her, before this guest arrived. I ask guests to put their sheets in the washer and run it on hot with detergent and bleach, to get it started so my cleaning people have enough time to make everything perfect before the next guests arrive. The cleaning people are instructed to make sure the sheets were washed on hot and that there is the smell of bleach, or they are to rewash them. All the guests who have stayed there have been good decent people and I don't expect any scabies, not to mention, hotels use industrial bleach and industrial washers, so...Also, there are extra sheets in the closet. I'm not sure why this guest did not see them, however, I asked her to let me know if she has any concerns or questions, and she never contacted me during her entire stay. The living room has 2 sets of french doors which face the backyard because of the lush foliage, no one can see in the house from those windows unless they are standing in the backyard. In the bathroom, there is a shower curtain, and when the shower is used, the window steams up right as the water gets hot, and no one can see in, plus there is a screen of privet outside. That's the way we did it for 10 years, and the previous owner did it as well. Someone's dog tore up the screen and I have had at least two contractors out there to give me a quote, but have not been able to get on their schedule with one yet. I have been saving up money to replace the roof in the back because all efforts to fix it have been unsuccessful. It leaks during hard rains. I will put more lightbulbs on the front porch, but was keeping it on the darker side for privacy of anyone sitting on the front porch in the evening. I'm sorry this guest had so many issues, however, maybe this was not the right type of place for her. There have been many guests who have stayed here and absolutely loved it. I am also listed on another vacation rental site where I have many rave reviews.