4/10 (不満)
Zoe C.
2020 年 3 月 8 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Good location but expensive, small, ageing apartment
Good location, close to slopes, easy car parking, close to ski shop & supermarket.
The apartment is worn out, applicants are unfit for letting, Lots of extension plugs and wires, there is a tiny bath, over bath shower, hairdryer from the last century attached to the bathroom wall over the basin, limited hot water & smelly separate toilet.
Cutlery & utensils had old food on them, floors were dirty, lots if hair & dust, toilet smells, hobb cover was greasy & dirty, cupboard knobs are sticky & come off in your hand, windows not cleaned .... we complained on arrival , the agency sent the cleaners back but they needed to be shown the problems.
The toilet permanently smells of urine despite constant cleaning. one of the toilet seat hinges has rusted & broken.
The dishwasher has a stick stuck into the start button because the connection is faulty.
The fridge doesn’t close properly & there is only a microwave combination oven, cracked hobb, no oven as advertised in amities, Plastic table cloth has cuts and stains.
The sitting room radiator died during our stay the owner was not surprised when I called to say it was not working the owner organised a portable replacement but wasn’t surprised & said he thought it needed replacing.
The main bedroom only fits a small double bed, no space to move either side of the bed & door only just closes. Bed mattress was stained, hard and uncomfortable. I turned it over on arrival! Duvets and pillows were provided but clearly very well used by many previous tenants.
Only a person shorter than 4ft can stand in the upstairs room, accessed by a steep, paddle step ladder. The single room was very mini, just a single bed.
We had to take our own linen and towels - possibly a good thing given the poor state and quality of the other kit at the flat!
But we only discovered we needed to take our own kit or hire linen via the agency when I asked the owner for the joining instructions a week before our stay! this type of information needs to flagged on Web site information.
Zoe C.
2020 年 2 月に 7 泊滞在
