Grand Luxxe Riviera Maya Spa Tower 3BR/3BA

What a pleasant and enjoyable week at this beautiful resort!! Amazing service, great facilities, wonderful people and a beautiful apartment, exactly as described, clean, modern and very comfortable!! It was one of our best vacations!! The restaurants are excellent and not overpriced! Being at the Grand luxxe gives you priceless advantages like access to a brand new beach club, private pool and private beach. The staff is extremely polite and will do everything to make you feel comfortable! We will definitely go back!! David was super quick at responding to our emails and clarifying any doubts. Cirque de Soleil is a must!! Already missing Vidanta and the mexican sun!

We recently enjoyed an amazing family reunion vacation at the Grand Luxxe Riviera Maya. We thoroughly enjoyed our stay in the Three Bedroom Spa Suite. The unit was spacious, clean, luxurious and well-maintained by the housekeeping staff. We especially enjoyed hanging out on the deck with the refreshing plunge pool. The resort itself was large, but very manageable with the wooden walkways and the complimentary shuttle carts - if we didn't feel like walking, we never had to wait more than a couple minutes for the carts to arrive to take us wherever we wanted to go. We were fortunate to have perfect weather, and we enjoyed walking along the beach down to the less rocky areas of the resort where we could easily swim and snorkel from the shore. The new beach club provided an incredible setting to relax poolside right on the white sand beach while taking in the amazing views of the ocean. The food at the restaurants was top-notch, with a surprising variey of cuisine types. Our favorites were Gong, Tramonto and Azur. We made good use of the fitness center, which was well-equipped and conveniently located. The Spatium spa was beautiful and in an amazing jungle setting with a great selection of unique spa treatments. We also did a couple great off-site excursions where we explored Mayan ruins, did several ziplines, rode bicycles in the jungle, swam in cenotes and did some canoeing and paddle boarding. The Grand Luxxe concierge in our building helped us get to the front gate of the resort in an efficient manner so that we were able to meet our tour guides without any problems. The week seemed to fly by, and we had a great mix of on-site and off-site activities that created a lifetime of memories for our family. All in all, it was a perfect vacation, and we're all looking forward to returning in the future!

Service was amazing. Our room was great! Loved the staff- very attentive. Pools and beaches were well maintained and the food was amazing.

The property is beautifully landscaped and maintained. However the beach area emitted an unpleasant odor due to algae washing ashore. You could not enter the water from the beach. Perhaps a ladder from the pier would be a good alternative to entering the sea.

Regarding the resort: I felt that we spent too much time waiting for the shuttle to take us to and from the lovely pools and restaurants. The walkways are wonderful but when you have little children or a physical limitation it is a difficult to navigate the property. Wait time for the shuttle usually exceeded 15 minutes. Also, the shuttle made several stops and sometimes you had to change shuttles in order to get to your destination. That Took time away from vacation enjoyment.

We really enjoyed the resort and amendities. The staff is welcoming and accommodating. We have stayed at the resort previously and the the platinium access is worth the added fee. The exclusive pool is well worth it. The resort is huge and had expanded considerably since our last stay. The central lobby/parking experience needs work it can take upwards of an hour to get around the property to retrieve your car ans shuttle between locations. That was the biggest shortcoming. Everything else exceeded our expectations.